Customer Service Specialist Italian Market Representative

2 semanas atrás


Lisboa, Lisboa, Portugal ambis Tempo inteiro
Job Title: Customer Service Specialist Italian Market

We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Lisbon. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients in the Italian market.

About the Company

Companeo is a leading company in Europe, established in 2000, that connects suppliers and professionals. Our main objective is to simplify the supplier search process.

With over 10,000,000 qualified contacts and 1,800 agreed suppliers from various markets in Europe, the US, and the rest of the world, Companeo has become a market leader in BtoB intermediation and lead generation solutions.

Job Summary

The Customer Service Specialist for the Italian market will be responsible for reaching out to users who have requested a specific service or re-establishing contact with previous users. The primary goal is to understand users' real needs, verify company details, and provide relevant user contacts to suppliers.

Key Responsibilities
  • Contact Users: Reach out to users who have requested a service after a 48-hour period or re-establish contact with previous users.
  • Identify Needs: Understand and identify users' actual needs through effective communication.
  • Confirm Company Data: Verify and confirm company data provided by users to ensure accurate information.
  • Refer Contacts to Suppliers: Provide users' information and relevant contacts to suppliers to ensure efficient service.
Requirements
  • Fluency or native proficiency in Italian.
  • Excellent verbal and written communication skills.
  • Strong customer orientation and the ability to handle challenging situations.
  • Organization and the ability to effectively manage multiple tasks.
  • Ability to work independently and as part of a team.
  • Basic knowledge of Customer Relationship Management (CRM) systems is an advantage.
Salary and Benefits

Base Salary: 950 euros per month + Bonus: Up to an additional 100 euros per month based on goal achievement.

Meal Allowance: 7.8 euros per day, tax-exempt, paid via card.

Transportation Bonus: 20 euros per month, paid via card, tax-exempt.



  • Lisboa, Lisboa, Portugal Ventask Group Tempo inteiro

    We are seeking a highly skilled Customer Service Senior Support Representative to join our team in the Italian Market. Our client is a global company operating in 20 countries, offering premium products through retailers and e-commerce platforms. The company has received quality awards in several countries, and we are looking for a professional to support...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-Speaking Customer Service SpecialistCustomer Labs is seeking a highly skilled Italian-Speaking Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Italy and other Italian-speaking markets.Key Responsibilities:Respond to...


  • Lisboa, Lisboa, Portugal ambis Tempo inteiro

    Job Title: Customer Service Specialist Italian MarketWe are seeking a highly skilled Customer Service Specialist to join our team in Lisbon. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients in the Italian market.About the CompanyCompaneo is a leading company in Europe, established in 2000. We...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job Title: Italian-Speaking Customer Service SpecialistAt Customer Labs, we're seeking a highly skilled Italian-speaking Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, chat, social media, and messaging channels.Your...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Customer Service Representative - Italian Language SpecialistWe're seeking a highly skilled Customer Service Representative to join our team in Porto, Portugal. As an Italian language specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Assist...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Title: Italian Speaking Customer Service RepresentativeWe are seeking a highly skilled Italian speaking customer service representative to join our team at Talingual. As a customer service expert, you will be responsible for providing exceptional service to our clients' customers, handling inquiries and resolving issues in a timely and professional...


  • Lisboa, Lisboa, Portugal ambis Tempo inteiro

    About CompaneoCompaneo is a leading European company established in 2000, connecting suppliers and professionals through its innovative solutions. With over 10 million qualified contacts and 1,800 agreed suppliers across Europe, the US, and the world, Companeo simplifies supplier search and drives business growth.Job SummaryThe Customer Service Specialist...


  • Lisboa, Lisboa, Portugal Ventask Group Tempo inteiro

    We are currently looking for a highly skilled Customer Service Senior Support Representative to join our team in the Italian Market. Our client is a leading company operating in 20 countries, selling their products through premium retailers and e-commerce platforms. Our customer's products have earned quality awards in several countries, and we are looking...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job Title: Italian-Speaking Customer Service SpecialistCustomer Labs is seeking an Italian-speaking Customer Service Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, chat, social media, and messaging channels.Your...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Role in LisbonAre you fluent in Italian and passionate about delivering top-notch customer service? We are seeking an Italian-speaking customer service representative to join our team in Lisbon. As a customer service specialist, you will be instrumental in building positive relationships and ensuring that our Italian-speaking customers are...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Customer Airline Advisor - Italian SpeakerWe are seeking a highly skilled and fluent Italian speaker to join our team as a Customer Airline Advisor. As a representative of a global airline company, you will be responsible for providing exceptional customer service to clients via phone and email, addressing their queries regarding pre- and post-bookings.About...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Customer Airline Advisor - Italian LanguageWe are seeking a highly skilled and fluent Italian speaker to join our team as a Customer Airline Advisor. As a representative of a global airline company, you will be responsible for providing exceptional customer service to clients via phone and email, answering their queries regarding pre- and post-bookings.About...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Italian Speaking Customer Service RepresentativeLocation: Lisbon, PortugalWe are seeking an Italian speaking customer service representative to join our team at Recruitment Direct. As an Italian speaking customer service representative, you will be responsible for providing exceptional customer service to our clients over the phone, email, live...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Italian Speaking Customer Service RepresentativeJob Summary:We are seeking an Italian speaking customer service representative to join our team in Lisbon, Portugal. As a customer service representative, you will be responsible for providing excellent customer service to clients over the phone, email, live chat, and social media.Key...


  • Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Customer Service Representative - Italian SpeakerWe are seeking a highly motivated and customer-focused Italian speaker to join our team as a Customer Service Representative in Lisbon, Portugal.About the Role:As a Customer Service Representative, you will be responsible for communicating with Italian-speaking customers, responding to their inquiries via...


  • Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

    Customer Service Role OverviewWe are seeking a highly skilled Italian Customer Service Representative to join our team at Teleperformance Greece. As a representative of Canon, you will be responsible for providing top-notch customer support to Italian-speaking clients.Key Responsibilities:Communicate effectively with customers via phone, chat, and emailTrack...


  • Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    Job Title: Italian Customer RepresentativeWe are seeking a highly skilled and fluent Italian customer representative to join our team in Lisbon, Portugal. As a customer service specialist, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving technical issues related to our products.Key...


  • Lisboa, Lisboa, Portugal Rita'S Italian Ice Tempo inteiro

    Job Summary We are seeking a highly motivated and experienced Italian language sales professional to join our team. As a sales representative, you will be responsible for generating new business opportunities and driving revenue growth in the Italian market. About the Role Your primary responsibility will be to develop and execute sales strategies to acquire...


  • Lisboa, Lisboa, Portugal Manpowergroup Greece Tempo inteiro

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled Italian Customer Service Representative to join our team at ManpowerGroup Greece.Key Responsibilities:Respond to customer inquiries in a professional and timely manner.Provide accurate and complete information to customers.Communicate effectively through multiple channels, including...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Customer Service OpportunityVivino, the world's largest online wine marketplace, is seeking a skilled customer service representative to join our Italian team. As a customer service specialist, you will be responsible for providing world-class support to app users and solving customer queries regarding purchasing and delivery tracking.Key...