Strategic Operational CRM Migration Expert

Há 4 dias


Lisboa, Lisboa, Portugal CHUBB Tempo inteiro

We are seeking a highly skilled Strategic Operational CRM Migration Expert to join our team in Madrid, Spain. The successful candidate will be responsible for leading the migration of our core consumer CRM system from System6 to Catalyst.

The role requires a strong understanding of operational technologies and excellent communication skills to work closely with IT teams, business leaders, and stakeholders across EMEA. As a regional lead, you will be responsible for driving the migration process, building relationships, and collaborating with various teams to ensure a smooth transition.

The ideal candidate will have a proven track record of working on complex projects, experience with CRM systems, and advanced English language skills (C1/C2). They will also possess strong problem-solving skills, emotional intelligence, and the ability to network effectively.

Key Responsibilities:

  • Lead the regional migration effort, ensuring timely delivery and quality results.
  • Collaborate with IT teams to develop detailed migration plans, checklists, and guidelines.
  • Partner with business leaders and stakeholders to communicate project progress and address any concerns.
  • Develop and implement best practices for operational processes and systems.
  • Work with local operations teams to deliver training on the target system and ensure a seamless transition.

Requirements:

  • Proven track record of working on complex projects.
  • Strong understanding of operational technologies.
  • Excellent communication and interpersonal skills.
  • Advanced English language skills (C1/C2).
  • Problem-solving mindset and project skillset.

What We Offer:

  • A competitive salary of €60,000 - €80,000 per year, depending on experience.
  • A 30+ day vacation package.
  • A flexible working arrangement with 2 days of remote work and additional flexible days.
  • A working from home allowance.
  • Private medical insurance.
  • Life and accident insurance.
  • Meal allowance.
  • Pension plan.
  • Stock purchase plan.
  • Flexible compensation scheme.
  • Gympass.
  • Employee assistance program.

At Chubb, we value diversity and inclusion. We strive to create an inclusive environment where colleagues can thrive and contribute their best work. Our core values include Integrity, Client Focus, Respect, Excellence, and Teamwork.



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