Sovos Compliance Technical Expert
4 semanas atrás
Sovos Compliance is seeking a highly skilled Technical Consultant II to join our Professional Services Team. This exciting role provides an opportunity to leverage your technical expertise and passion for innovation to deliver impactful solutions to our clients.
About UsAt Sovos Compliance, we're dedicated to transforming tax compliance from a business requirement to a force for growth. As a global leader in the industry, we're revolutionizing how businesses navigate the ever-changing regulatory landscape. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting, and greater control over business processes.
The RoleWe're looking for a talented Technical Consultant II who can provide expert technical support and troubleshooting for our clients and internal teams. You will be responsible for resolving complex client technical issues by leveraging deep product and technical knowledge, troubleshooting skills, and problem-solving abilities. Additionally, you will implement and develop custom components essential to each project, such as custom data mappings and PDF layouts.
Key Responsibilities- Provide expert technical support and troubleshooting for clients and internal teams, addressing complex issues using in-depth product knowledge and analytical skills.
- Diagnose and resolve connectivity issues between source systems (e.g., ERP, CRM, POS) and Sovos platforms, ensuring seamless integration and data flow.
- Lead the implementation of technical components for client projects, including developing custom data mappings, configuring integrations, and designing custom layouts (e.g., PDF templates) tailored to client specifications.
- Conduct detailed data and integration analysis to support seamless data flows and system integration, ensuring compatibility with client environments and Sovos products.
- Collaborate closely with functional and technical teams to ensure alignment on project goals and deliverables, offering technical guidance and support as needed.
- Facilitate smooth client transitions from the implementation phase to production support, ensuring all technical components meet both client needs and Sovos standards for stability and performance.
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off. If you're passionate about delivering innovative solutions and making a positive impact, we encourage you to apply for this exciting opportunity.
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