Technical Expert in Compliance Solutions

Há 6 dias

Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

Sovos is a global provider of tax, compliance and trust solutions that enable businesses to navigate complex regulatory landscapes with confidence. We are seeking a highly skilled Technical Consultant II to join our team.

As a Technical Consultant II at Sovos Compliance, you will play a critical role in providing technical expertise and support to our Professional Services Team and clients during the implementation of our software products. Your primary focus will be on assisting both Solution Consultants and clients with tasks that require technical analysis, custom development, and data analysis.

Key responsibilities include resolving complex client technical issues by leveraging deep product and technical knowledge, troubleshooting skills, and problem-solving abilities. You will also implement and develop custom components essential to each project, such as custom data mappings and PDF layouts.

This role contributes to the smooth transition of client implementations from the project phase to production support, ensuring all technical components of the solution are stable, aligned with client requirements, and configured according to Company best practices.

You will:

  • Provide expert technical support and troubleshooting for clients and internal teams, addressing complex issues using in-depth product knowledge and analytical skills.
  • Diagnose and resolve connectivity issues between source systems (e.g., ERP, CRM, POS) and Sovos platforms, whether on-premises or cloud-based, ensuring seamless integration and data flow.
  • Lead the implementation of technical components for client projects, including developing custom data mappings, configuring integrations, and designing custom layouts (e.g., PDF templates) tailored to client specifications.
  • Conduct detailed data and integration analysis to support seamless data flows and system integration, ensuring compatibility with client environments and Sovos products.
  • Collaborate closely with functional and technical teams to ensure alignment on project goals and deliverables, offering technical guidance and support as needed.
  • Facilitate smooth client transitions from the implementation phase to production support, ensuring all technical components meet both client needs and Sovos standards for stability and performance.
  • Create and maintain technical documentation, adhering to Sovos best practices, and contribute to the knowledge base for future projects and client support.

We offer an estimated salary of $80,000 - $110,000 per year, depending on location and experience. In addition to competitive compensation, we provide a comprehensive benefits package, including health insurance, life insurance, personal accidents insurance, continuing opportunities for further learning and development, and a progressive wellness program.

We value diversity, equity, and inclusion at Sovos. As an equal opportunity employer, we welcome applicants from all backgrounds and believe that diverse perspectives enrich our work and enhance our impact.

If you're passionate about making a positive difference in the lives of businesses and individuals, we encourage you to apply for this exciting opportunity.

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