Multilingual Customer Support Specialist with Italian Language Expertise

Há 3 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
About the Role

We are seeking a highly skilled Multilingual Customer Support Specialist to join our team in Porto, Portugal. As an Italian Customer Advisor with strong English language skills, you will play a vital role in providing exceptional customer service and support.

Job Responsibilities
  • Engage with customers via phone, email, and chat, utilizing your Italian and English language expertise to resolve issues efficiently.
  • Listen to customer concerns, identify solutions, and provide accurate information about our products and services.
  • Maintain detailed records of customer interactions, feedback, and actions taken.
  • Foster positive relationships with customers through excellent service and communication.
  • Collaborate with team members and other departments to ensure customer satisfaction and continuous improvement.
Requirements
  • Native or near-native proficiency in Italian (C2 level) and good command of English (B2 level).
  • Previous experience in customer service or a similar role is highly desirable.
  • Strong verbal and written communication skills.
  • Ability to think on your feet and provide effective solutions.
  • A customer-first attitude and empathy towards addressing customer needs.
  • Familiarity with CRM systems and basic computer skills.
About Cross Border Talents

As a global recruitment company, we are passionate about matching talented individuals with exciting career opportunities. Our dynamic team environment offers a supportive and collaborative atmosphere for professional growth and development.

Location and Benefits

Porto, Portugal - a vibrant city known for its rich culture and beautiful scenery.

Competitive salary: €30,000 - €35,000 per annum, depending on experience.

Ongoing training and development opportunities.

Chance to work in a global company with diverse clients and projects.



  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Italian Language Customer Support Specialist OpportunityAre you fluent in Italian with strong communication skills? We are looking for an Italian Language Customer Support Specialist to join our team in Porto and work with leading global brands.Position Overview:As a customer support representative, you will be the voice of a prominent brand, providing...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    About the RoleWe are looking for a skilled Customer Support Specialist with advanced Italian language skills to join our team at Transcom.In this role, you will be providing customer support via multiple channels, including calls, chats, and emails.You will work closely with our team to ensure high-quality customer experience and meet our service level...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Exciting Career Opportunity for Italian Speakers in PortugalTalent Trail is seeking a highly skilled customer support representative to join our team in Porto, Portugal. As a customer support representative, you will be the voice of a prominent brand, providing top-tier support to customers. You will engage with clients through phone, chat, and email,...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Talent Trail Recruitment OpportunityTalent Trail is seeking a skilled Italian language customer support representative to join our team in Porto, Portugal.Job Overview:As a customer support specialist, you will be the voice of a prominent brand, providing top-tier support to customers. You will engage with clients through phone, chat, and email, resolving...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    OverviewTalent Trail is seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a representative of a leading global brand, you will be responsible for delivering exceptional customer support via phone, chat, and email.Key ResponsibilitiesProvide top-tier support to customers through various communication channels;Resolve...


  • Porto, Porto, Portugal Adecco Tempo inteiro

    We are seeking a highly skilled Italian Language Support Specialist to join our team at Adecco. As an Administrative Assistant proficient in Italian and English, you will play a crucial role in preparing customs entry documentation, checking customs documentation accuracy, and ensuring timely clearance. Your excellent communication skills, fluency in Italian...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we're seeking a motivated customer service specialist to join our team in Porto. As a Customer Service Representative with Multilingual Expertise, you will be responsible for providing top-notch support to our customers, addressing their inquiries and resolving issues in a timely and professional manner.ResponsibilitiesCustomer...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    About the RoleWe are seeking a highly motivated Dutch-speaking Customer Support specialist to join our team in Porto, Portugal. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and troubleshooting technical issues.Job OverviewThis role is part of our global community of customer experience...


  • Porto, Porto, Portugal Devexperts Llc Tempo inteiro

    About the Role:We are seeking a highly skilled Multilingual Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service to our global client base, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide multilingual support to customers via...


  • Porto, Porto, Portugal TeamViewer Tempo inteiro

    Key ResponsibilitiesWe are seeking a highly skilled Customer Support Specialist to join our Italian team. As a key member of our Customer Support Team, you will be responsible for delivering an exceptional customer experience to our Italian clients.Provide technical and accounting support to our existing Italian customers via phone, ticket, and chat....


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    Job Title: Customer Service Representative with Italian Language SkillsJob Description:As a Customer Service Representative with Italian language skills, you will be responsible for handling incoming user requests via telephone, email, and chat. Your tasks will include logging call details into case management systems and providing responses and resolutions...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About UsAt Buscojobs Portugal, we strive to create a welcoming environment for diverse professionals. Our international recruitment agency specializes in connecting talented individuals with opportunities that cater to their skills and interests.The RoleWe are seeking a highly skilled Multilingual Support Specialist to join our team. The successful candidate...

  • Beauty Product Specialist

    3 semanas atrás


    Porto, Porto, Portugal Atlean World Tempo inteiro

    About the Role:Atlean World is an international recruitment company that specializes in multicultural environments and multilingual markets. As an Italian Beauty Advisor, you will be part of a global team that promotes diversity and inclusivity. This role offers a great work experience in Lisbon, Portugal, and is an excellent opportunity for your...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    International Career OpportunitiesWe are a leading multilingual recruitment agency connecting talented individuals with exciting job opportunities worldwide.About the JobThe successful candidate will be responsible for providing exceptional customer support to our clients while working in a dynamic and supportive team environment. This is an excellent...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    Job Title: Italian Customer Service Representative for Fintech Service CompanyAbout the Role:We are seeking a skilled Italian customer service representative to join our team. The ideal candidate will have a native or fluent level of Italian, as well as strong English communication skills.Key Responsibilities:Provide exceptional customer service to...


  • Porto, Porto, Portugal Talingual Tempo inteiro

    About the JobWe are looking for a multilingual Customer Travel Advisor to join our team at Talingual, a specialist multilingual recruitment agency. As a Customer Travel Advisor, you will represent our client, a global outsourcing partner, and provide excellent customer care to our clients in the travel industry.Key ResponsibilitiesAnswer incoming queries...


  • Porto, Porto, Portugal Webhelp France Tempo inteiro

    About the RoleAs a Customer Service Representative with Technical Support Expertise, you will play a crucial role in ensuring our clients receive exceptional support and service. Your primary responsibility will be to assist customers through various communication channels, including phone and chat, regarding their inquiries and technical issues related to...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Adecco Tempo inteiro

    Customer Support Specialist - Polish LanguageWe are seeking a skilled Customer Support Specialist with strong Polish language skills to join our team at Gaia | Avintes. Your mission will be to provide daily communication with customers to support their purchases and requests. You will be responsible for developing long-term relationships with customers and...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Are you a fluent Italian speaker with strong English skills looking for a challenging role in customer support? We are seeking an Italian Customer Advisor to join our dynamic team in Porto, Portugal.Key Responsibilities:Customer Engagement: Use your Italian and English language skills to engage with customers via phone, email, and chat.Problem-Solving:...


  • Porto, Porto, Portugal Adecco Tempo inteiro

    Job Summary: We are seeking an Administrative Assistant fluent in Italian and English to support a client in Porto. The ideal candidate will have excellent communication skills, a can-do attitude, and good computer skills.Key Responsibilities:Preparing customs entry documentation based on paperwork supplied with the shipment.Checking if all customs...