Technical Support Engineer
3 semanas atrás
Cisco Job Description
At Cisco, we're committed to simplifying security for everyone. As a Technical Consulting Engineer, you'll be the face of our support team, ensuring our customers receive exceptional service and solutions that meet their needs.
About the Role
We're looking for a skilled professional with 2-3 years of experience in customer-facing product support. You'll be responsible for:
- Resolving technical issues efficiently and effectively
- Communicating complex information in a clear and concise manner
- Collaborating with cross-functional teams to deliver seamless customer experiences
- Documenting knowledge and sharing best practices to improve team performance
What We're Looking For
You'll need to possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. A bachelor's degree in Computer Science or a related field is preferred, but not required.
Salary Range
$80,000 - $110,000 per year, depending on location and experience.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.
Work Environment
Our office is located in [location], and we offer a flexible work environment that allows for remote work options.
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