Technical Support Engineer

3 semanas atrás


Oeiras, Lisboa, Portugal Cisco Tempo inteiro

Cisco Job Description

At Cisco, we're committed to simplifying security for everyone. As a Technical Consulting Engineer, you'll be the face of our support team, ensuring our customers receive exceptional service and solutions that meet their needs.

About the Role

We're looking for a skilled professional with 2-3 years of experience in customer-facing product support. You'll be responsible for:

  • Resolving technical issues efficiently and effectively
  • Communicating complex information in a clear and concise manner
  • Collaborating with cross-functional teams to deliver seamless customer experiences
  • Documenting knowledge and sharing best practices to improve team performance

What We're Looking For

You'll need to possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. A bachelor's degree in Computer Science or a related field is preferred, but not required.

Salary Range

$80,000 - $110,000 per year, depending on location and experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.

Work Environment

Our office is located in [location], and we offer a flexible work environment that allows for remote work options.



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