Front Office Team Lead
Há 6 dias
About Us
We are a luxury lifestyle hotel chain that offers guests an exciting new hospitality experience. Our hotel is set to become the second Hyatt-branded hotel in Lisbon, located in the center of the city's bustling Baixa district.
Job Summary
We are seeking a highly motivated and experienced Front Office Supervisor to join our team at our luxury hotel. This role involves overseeing the daily operations of the front office, ensuring the highest level of guest satisfaction, and leading a team of front office associates to maintain seamless service delivery.
Key Responsibilities
- Foster a positive work environment that encourages teamwork, collaboration, and accountability.
- Oversee daily shift operations, ensuring all tasks are completed and responsibilities are properly assigned.
- Monitor and manage room availability, overbooking strategies, and guest requests.
Required Skills and Qualifications
- Exceptional communication and interpersonal skills.
- Strong leadership and problem-solving abilities.
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