Technical Support Lead

Há 6 dias


Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro
Job Description

We are seeking a highly skilled IT Support Manager to join our dynamic team at Inetum Portugal. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments.

Key Responsibilities
  • Technical Problem Resolution: Perform 2nd Level Support: Responsible for resolving complex technical issues escalated from the first level support team, including troubleshooting, diagnosing, and resolving technical problems related to our workplace environment.
  • Projects Support: Collaborate with the Project Manager on various technical activities related to workplace projects, providing technical expertise, ensuring project requirements are met, and assisting with project implementation.
  • Incident Management: Manage incidents and service requests, identify problems, and implement appropriate solutions, ensuring minimal disruption to our workplace environment.
Qualifications
  • Minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments.
  • Strong technical skills and knowledge of workplace environment.
  • Excellent troubleshooting and problem-solving skills.
  • Experience with Incident, Problem, and Change Management.
  • Strong communication and interpersonal skills.

  • Technical Support Team Lead

    1 semana atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About UsUsercentrics is a global leader in data privacy and marketing solutions. Our vision is to empower a thriving digital ecosystem by unlocking the potential of data privacy.Job SummaryWe are seeking an experienced Senior Technical Support Specialist to lead our team in Lisbon, Portugal. The successful candidate will be responsible for coaching, guiding,...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We're looking for a highly experienced and organized Technical Support Team Lead to join our team at GrabJobs. As a technical support team lead, you will be responsible for ensuring that our customer service teams are meeting the highest standards of quality and consistency in their interactions with clients.About the Role:We are seeking a highly skilled and...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Join our team at Umbrella Functional Consulting & Support Team as a Multinational Technical Support Agent. We are looking for a highly motivated and skilled individual to provide exceptional technical support to our clients across the globe.About the JobThe ideal candidate will possess a high level of fluency in French, both written and spoken, as well as...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    At Umbrella Functional Consulting & Support Team, we are looking for a talented French Language Customer Service Representative to join our team. As a key member of our technical support team, you will play a crucial role in providing exceptional customer service to our clients.About the JobWe are seeking a skilled and dedicated individual with excellent...

  • Technical Lead

    Há 2 dias


    Lisboa, Lisboa, Portugal Reaktor Group konserni Tempo inteiro

    At Reaktor, we are looking for a highly skilled Technical Lead to join our team in Lisbon. As a Technical Lead, you will be responsible for overseeing the full software development life cycle, ensuring high-quality delivery, and working closely with clients to understand their technical needs.Key ResponsibilitiesTechnical Leadership: Provide guidance and...

  • Technical Service Lead

    1 dia atrás


    Lisboa, Lisboa, Portugal Caretag Aps Tempo inteiro

    About the Role:This is a unique opportunity to shape and lead a technical service function from its inception. As a Technical Service Manager at Caretag Aps, you will play a crucial role in ensuring the successful delivery of technical services that support both our company and our clients in the healthcare industry. Key Responsibilities: Lead and Develop a...

  • Technical Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal Knowmad Mood Tempo inteiro

    Welcome to knowmad mood We're pioneers in digital transformation, leveraging talent, technology, and business expertise to tackle market challenges with innovation and sustainability.Since 1994, we've been dedicated to adding value to over 500 clients worldwide.With a team of over 2,400 professionals across 7 countries – Spain, Italy, Portugal, the UK, the...

  • Senior Technical Lead

    4 semanas atrás


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job DescriptionWe are seeking a highly experienced Senior Lead Architect to join our team at TN Portugal. In this role, you will be responsible for providing technical consulting and delivering solutions within teams to optimize performance.You will design and develop architectures, proof-of-concepts, and demos in support of presales activities for clients....

  • Technical Lead

    Há 4 dias


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job OverviewTN Portugal is seeking a highly skilled Technical Lead to join our team. As a key member of our organization, you will play a vital role in leading and mentoring a squad of talented software engineers.About the RoleWe are looking for an experienced Engineering Manager to lead our engineering team. You will be responsible for implementing DevOps...

  • Technical Lead

    1 semana atrás


    Lisboa, Lisboa, Portugal knowmad mood Tempo inteiro

    Welcome to knowmad moodWe're pioneers in digital transformation, leveraging talent, technology, and business expertise to tackle market challenges with innovation and sustainability. Since 1994, we've been dedicated to adding value to over 500 clients worldwide.With a team of over 2,400 professionals across 7 countries – Spain, Italy, Portugal, the UK, the...

  • Technical Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal knowmad mood Tempo inteiro

    Welcome to knowmad moodWe're pioneers in digital transformation, leveraging talent, technology, and business expertise to tackle market challenges with innovation and sustainability. Since 1994, we've been dedicated to adding value to over 500 clients worldwide.With a team of over 2,400 professionals across 7 countries – Spain, Italy, Portugal, the UK, the...

  • Technical Lead

    1 dia atrás


    Lisboa, Lisboa, Portugal knowmad mood Tempo inteiro

    Welcome toknowmad mood We're pioneers in digital transformation, leveraging talent, technology, and business expertise to tackle market challenges with innovation and sustainability. Since 1994, we've been dedicated to adding value to over 500 clients worldwide.With a team of over 2,400 professionals across 7 countries – Spain, Italy, Portugal, the UK, the...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Axians Portugal strives to be at the forefront of digital transformation. Our international team works closely with clients to provide technical support and resolution management.We are looking for a skilled #TechTalent to join our team as an Escalation Manager.Job DescriptionYou will be responsible for providing technical support and escalating issues to...


  • Lisboa, Lisboa, Portugal Caretag ApS Tempo inteiro

    Caretag provides advanced RFID solutions for tracking and managing surgical instruments, helping hospitals and sterile processing departments improve efficiency, ensure compliance, and enhance patient safety.About UsOur technology supports healthcare providers by simplifying workflows and reducing human error in instrument handling and tracking.We're not...

  • Vip Support Lead

    Há 14 horas


    Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

    .Career Opportunities: IT - VIP Support Lead (Belgium/Portugal) (31261)Requisition ID 31261 - Posted - Belgium - Brussels - Full time - RegularSyensqo is all about chemistry.We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together.This is where our true strength lies.In you, in your...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    Job OverviewWe're seeking a skilled Technical Support Specialist to join our team. In this role, you'll be responsible for providing exceptional customer support and troubleshooting technical issues related to renewable energy systems.Key Responsibilities:Provide technical support to field engineers, technicians, and product support personnelTroubleshoot...

  • Technical Lead

    1 dia atrás


    Lisboa, Lisboa, Portugal Herbology® Tempo inteiro

    Technical LeadAs a Technical Lead at Herbology, you will be responsible for ensuring the quality and compliance of our medical cannabis products.We are looking for a highly skilled Technical Lead with experience in the medical cannabis industry in Portugal.Responsibilities:Develop and implement quality management systems.Maintain compliance with regulatory...

  • Technical Lead

    Há 7 dias


    Lisboa, Lisboa, Portugal Wire IT Tempo inteiro

    At Wire IT, we are seeking a highly skilled Technical Lead to spearhead our team's technical endeavors. With a strong background in Computer Engineering or similar areas, you will lead by example and drive innovation.We are looking for an experienced professional with a minimum of 4 years of experience as a Technical Lead, who is well-versed in programming...

  • Technical Service Lead

    1 dia atrás


    Lisboa, Lisboa, Portugal Caretag Aps Tempo inteiro

    **About the Role**Caretag Aps provides advanced RFID solutions for tracking and managing surgical instruments, helping hospitals and sterile processing departments improve efficiency, ensure compliance, and enhance patient safety.The company supports healthcare providers by simplifying workflows and reducing human error in instrument handling and tracking....

  • Wholesale Technical Lead

    3 semanas atrás


    Lisboa, Lisboa, Portugal Baume Mercier Tempo inteiro

    .Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories.Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons.At the same time, we are committed to innovation and designing...