Pc&L Customer Specialist EU/AP: Process Excellence Leader

3 semanas atrás


Braga, Braga, Portugal Aptiv Tempo inteiro

Customer Process Excellence Lead

About the Role

The PC&L Customer Specialist EU/AP will be responsible for leading the design and implementation of customer business processes across the region. This includes driving process improvements, ensuring system robustness, and supporting the development of a strong community of key users.

Key Responsibilities

  • Drive the design and effectiveness of customer business processes at the regional level.
  • Responsible for resolving process issues and providing root cause analysis.
  • Monitor and audit the proper execution of defined standard processes.
  • Identify areas for process improvement and develop solutions.
  • Collaborate with the PC&L Global Process Framework team to simplify and standardize the landscape.

Requirements

  • Bachelor's degree in International Relations, Logistics, Business Management, Systems Engineering, or a related field.
  • 3+ years of significant experience in a business process role related to customer and/or order to cash area.
  • Advanced knowledge of SAP SD and CUSTOMER processes.

Aptiv is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or any other characteristic protected by law.



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