Quality Assurance Specialist with Japanese Language Expertise

2 semanas atrás


Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro
Job Title: Quality Assurance Analyst with Japanese

Wibit Consulting & Services (WibitCS) is seeking a highly skilled Quality Assurance Analyst with expertise in Japanese to join our team. As a Quality Assurance Analyst, you will play a crucial role in ensuring the quality of our clients' content.

Key Responsibilities:
  • Assess and rate diverse content types, including audio, video, text, and photos, in line with task guidelines
  • Provide thorough, written explanations to support your ratings and enhance overall rater quality
  • Participate in calibration sessions with the team and stakeholders, following the direction of the team lead
  • Conduct peer audits as part of the quality process and assist in training initiatives when needed
  • Collaborate with team members to share insights and best practices, driving continuous improvement
  • Manage multiple assignments independently, balancing various tasks with minimal guidance
  • Assist the team lead or manager during the interview process for future hires
  • Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact
Requirements:
  • Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)
  • Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
  • University degree would be an advantage but is not required
  • Computer literate being comfortable using G Suite, particularly Google Sheets
  • Highly detail-oriented with a rigorous and analytical approach
  • Excellent verbal and written communication skills, with the ability to present reasoning in a clear, concise, and logical manner
  • Willingness / ability to work flexible shifts. Strong sense of logic and sound decision-making abilities
Offer:
  • Lunch vouchers 7,63 EUR per day
  • 100 EUR transportation allowance or company shuttle
  • Health and dental insurance
  • Above-average base salary (x 14 months)
  • Dynamic and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach your full potential


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