Risk Management and Insurance Claims Professional

Há 3 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Overview

We are seeking a skilled Claims Investigation Specialist to join our team at Blu Selection. This role is ideal for individuals with a strong background in claims, fraud investigation, and risk analysis.

In this position, you will be responsible for handling end-to-end claims processes, identifying potential fraud, and collaborating with internal and external stakeholders to provide a seamless customer experience.

  • You will provide community support for hosts and guests, handling designated inboxes through various channels.
  • You will initiate, investigate, and resolve complex cases involving damages, liability claims, potential fraud, or brand risk.
  • You will work closely with stakeholders to determine resolutions based on our internal policies.
Key Responsibilities

To succeed in this role, you will need:

  • Native proficiency in French and fluent English.
  • Previous experience in claims, fraud investigation, and/or risk analysis.
  • Strong problem-solving and critical-thinking skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Experience negotiating claims resolutions.


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