Customer Engagement Specialist

Há 7 dias


Oeiras, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking an experienced customer engagement specialist to join our team at SAP Enterprise Cloud Services.

Job Overview

This role will focus on driving end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation.

The ideal candidate will have a strong ability to build relationships with key customer stakeholders and help customers maximize the value of their partnership with SAP.

Key Responsibilities:

  • Demonstrate accountability as the single orchestrator for End2End delivery.
  • Proactive management of operational security risk.
Work Experience

This role requires 6+ years' experience in SAP project management or SAP Operations, 6+ years' experience in a customer-facing role in the cloud or IT consulting business, and 6+ years' experience in SAP Basis and/or infrastructure operation/development is preferred.



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