Empregos actuais relacionados com Guest Experience Manager - Lisboa, Lisboa - Melia Hotels International S.A.(Meliá)
-
Guest Experience Ambassador
Há 7 dias
Lisboa, Lisboa, Portugal Hard Rock InternationalSeminole Hard Rock Tempo inteiroOverview• The Guest Experience Ambassador is a vital role at Hard Rock International/Seminole Hard Rock, serving as the primary point of contact for guests upon arrival.ResponsibilitiesThe key responsibilities of the Guest Experience Ambassador include:• Greeting and welcoming guests with a smile and a friendly demeanor• Assisting guests in finding...
-
Luxury Guest Experience Agent
Há 1 mês
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroCompany OverviewMeliá Hotels International S.A., a leading hospitality company, is committed to providing exceptional guest experiences. Our mission is to create memorable moments for our customers through outstanding service and quality.Estimated Salary: €35,000 - €45,000 per annum, depending on experienceJob Description:The Aura Host plays a vital...
-
Customer Experience Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Líbere Hospitality Group Tempo inteiroAbout us">Líbere Hospitality Group is a forward-thinking hospitality company that's revolutionizing the way we think about accommodations. Our mission is to create a seamless and personalized experience for our guests, where technology, design, and service come together to make every stay unforgettable.">Our Vision">We aim to be the largest alternative to...
-
Lisboa, Lisboa, Portugal Numastays Tempo inteiroAbout NumastaysWe are a forward-thinking hospitality brand redefining how people discover cities. Our mission is to create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe's most vibrant neighbourhoods.At Numastays, we believe that travel should be curious and authentic. We bring...
-
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob Mission:The Luxury Destination Experience Manager is a key position in the hotel's success, responsible for crafting unforgettable experiences for guests. This role requires an expert who can tailor services and products to meet individual preferences.Main Responsibilities:Supervise and coordinate all Conciergerie operations to ensure seamless guest...
-
Experience Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Hard Rock InternationalSeminole Hard Rock Tempo inteiroAbout the Role:The Experience Coordinator is an integral part of the Hard Rock International/Seminole Hard Rock team, responsible for delivering exceptional guest experiences from the moment they arrive.Key Responsibilities:Welcome and thank guests upon arrival, setting the tone for a memorable experienceAssume the role of tour guide, communicator,...
-
Luxury Experience Manager
Há 1 mês
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroAbout Meliá Hotels International S.A.Meliá is a leading hospitality company that offers unforgettable experiences to its guests. Our commitment to excellence and customer satisfaction is what drives us to be the best in the industry.We are looking for talented individuals who share our passion for delivering exceptional service and creating memorable...
-
Senior Learning Experience Manager
Há 6 dias
Lisboa, Lisboa, Portugal Hyatt Hotels Corporation Tempo inteiroOverviewHyatt Hotels Corporation is a leader in the hospitality industry, dedicated to delivering exceptional guest experiences and building lasting relationships with our customers.About the RoleWe are seeking an experienced Senior Learning Experience Manager to join our pre-opening team at Andaz Lisbon. As a key member of our Human Resources division, you...
-
Hotelmoov Guest Services Coordinator
Há 1 mês
Lisboa, Lisboa, Portugal Hotelmoov Tempo inteiroAt Hotelmoov, we are seeking a highly skilled and customer-focused individual to fill the role of Guest Services Coordinator. This position plays a vital part in ensuring our guests have an exceptional experience during their stay with us.
-
Customer Experience Ambassador
Há 6 dias
Lisboa, Lisboa, Portugal Edyn Limited Tempo inteiroAbout UsAt Edyn Limited, we create spaces where people can be themselves.We're building a community of like-minded individuals who share our values and are passionate about delivering exceptional customer experiences.The RoleYou'll be the face of our brand, responsible for creating memorable experiences for our guests from check-in to check-out.You'll...
-
Customer Experience Ambassador
Há 6 dias
Lisboa, Lisboa, Portugal Limehome Tempo inteiroCompany Overview: Limehome is a forward-thinking hospitality company dedicated to delivering exceptional guest experiences.About the Role: As a Receptionist, you will be responsible for providing top-notch customer service, handling inquiries, and ensuring seamless check-in and check-out processes. You will work closely with Guest Relations Managers to...
-
Hotel Team Member
Há 24 horas
Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiroCompany Overview">Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, just 200m from stunning sandy beaches.">Job Description">We are seeking an experienced Houseperson to join our team and provide exceptional guest services. As a key member of our housekeeping team, you will be responsible for ensuring all guest...
-
Dining Experience Ambassador
2 meses atrás
Lisboa, Lisboa, Portugal Casa Of San Mateo County Tempo inteiroAre you a customer service enthusiast with a passion for delivering exceptional experiences? Hunger Station is seeking a Front Of House Team Member to join our team. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. Our Guest is first in everything we do, and we're looking for someone who shares this...
-
Dynamic Hotel Operations Manager
Há 4 dias
Lisboa, Lisboa, Portugal Hyatt Group Tempo inteiroAbout Hyatt GroupHyatt Group is a leading hospitality company that offers guests an exciting new luxury lifestyle hotel in the Portuguese capital. Andaz Lisbon, located in the center of Lisbon's bustling Baixa district, will become the second Hyatt-branded hotel in Lisbon.About the RoleThe Assistant Restaurant Manager will assist the Restaurant Manager in...
-
Director of Hotel Experience
4 semanas atrás
Lisboa, Lisboa, Portugal Tlg Global ? (The Lakhani Group) Tempo inteiroUnlock Your Potential as a Leader in HospitalityAbout Us: The Lakhani Group, a premier hotel development and construction company, is renowned for delivering exceptional hospitality experiences through innovative design and impeccable service. We are expanding our portfolio in partnership with Wyndham Hotels and Resorts and seek an experienced and visionary...
-
Front Desk Manager
Há 4 dias
Lisboa, Lisboa, Portugal Sunset Hospitality Group - Europe Tempo inteiroSunset Hospitality Group - Europe is a leading multinational lifestyle hospitality group, with a diverse portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.The company operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people...
-
Dining Operations Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Photocentric Tempo inteiro**Company Overview**Meliá, a leading hospitality brand, is seeking an experienced Assistant Restaurant Manager - Breakfast to join our team in Lisboa, Portugal. As part of our global family, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations in our breakfast restaurant.**Job Description**The successful...
-
Executive Front Office Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroPhiture is seeking a skilled and experienced Executive Front Office Manager to join our team. In this role, you will be responsible for supervising the Front Office Team and ensuring that our guests receive an exceptional experience from check-in through check-out.We are looking for someone with excellent leadership skills, ability to multitask, and strong...
-
Customer Experience Liaison in Portugal
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro**About Us**We are Numa, a hospitality brand redefining the guest experience. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms and apartments in Europe's vibrant neighbourhoods.At Numa, we believe that travel should be curious and authentic. Our cutting-edge technology streamlines operations, delivering unparalleled...
-
Luxury Lifestyle Hotel Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Hyatt Hotels Corporation Tempo inteiroWe are seeking a highly skilled Assistant Restaurant Manager to join our pre-opening team at Andaz Lisbon, a luxurious hotel located in the heart of Lisbon's Baisha district. Expected to open in Q2 2025, this hotel will offer guests an unparalleled luxury lifestyle experience, making it a key milestone in Hyatt's continued brand growth in Southern...
Guest Experience Manager
Há 1 mês
Company Overview
Meliá Hotels International S.A. (Meliá) strives to deliver outstanding guest experiences. Our luxury hotel in Lisbon, ME Lisbon, exemplifies this commitment through its modern design and superior service, catering to both business and leisure travelers alike.
Job Summary
We seek an experienced Guest Experience Manager to join our team at ME Lisbon. As a key member of our staff, you will ensure all guests enjoy a memorable and pleasant stay with us.
Salary
A competitive annual salary of €35,000-€50,000 will be offered, commensurate with your experience and qualifications.
Job Description
The Guest Experience Manager will oversee the entire guest experience process, ensuring personalized attention and exceptional service throughout. This involves collaborating with the front desk and housekeeping departments to address any issues or concerns guests may have.
Responsibilities
Key responsibilities include:
- Ensuring the highest standards of customer service across all departments.
- Coordinating with the front desk and housekeeping teams to resolve any issues promptly.
- Developing and implementing strategies to enhance the overall guest experience.
- Leading by example, demonstrating a strong commitment to providing exceptional service.
- Collaborating with other departments to achieve common goals and objectives.
- Providing training and guidance to junior staff members to ensure they meet the required standards.
- Staying up-to-date with industry developments and best practices to continuously improve our services.
Required Skills and Qualifications
To be successful in this role, you should possess the following skills and qualifications:
- Minimum 2/3 years of experience in a related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong leadership and personnel management skills.
- High level of Portuguese and good English proficiency.
- Hospitality degree preferred.
Benefits
We offer a range of benefits to support your career growth and well-being, including:
- Competitive salary and bonuses.
- Opportunities for professional development and advancement.
- Comprehensive health insurance and pension scheme.
- Generous paid time off and holidays.
- Access to exclusive employee discounts and perks.
Others
If you are a motivated and enthusiastic individual who shares our passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Join our dynamic team and contribute to shaping the future of hospitality at Meliá Hotels International S.A.
