Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Essity Tempo inteiro
About the Role

We're seeking a skilled Customer Service Representative to join our team in Portugal. As a key member of our Customer Service team, you will play a vital role in ensuring seamless order processing, delivery, and invoicing. Your excellent communication and organizational skills will enable you to effectively manage customer inquiries, resolve issues, and maintain accurate records.

Key Responsibilities
  • Process orders, deliveries, and invoices to ensure timely and accurate dispatch, invoicing, and payment.
  • Respond to customer and internal inquiries regarding product availability, prices, delivery times, and order status.
  • Communicate with colleagues from various departments to confirm order status and resolve complex customer complaints.
  • Ensure customer satisfaction and internal stakeholder satisfaction through accurate order processing, invoicing, and complaint resolution.
Requirements
  • Excellent communication and organizational skills.
  • Experience with SAP.
  • Fluency in Portuguese (native) and English; Spanish is a plus.
  • Customer-oriented approach.
  • Team spirit and problem-solving skills.
  • Adequate data maintenance.
About Essity

At Essity, our purpose is to break barriers to well-being. We strive to improve the well-being of people and drive positive change for society and the environment. As an employee, you will be part of a collaborative and open atmosphere where you will feel valued and supported to grow.



  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through multiple channels, including phone, email, and...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Customer Service RepresentativeAccs - Ares Customer Care Solutions Gmbh is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal.Key Responsibilities:Clarify product information and respond to customer inquiries via chat and phone.Provide assistance with payment, refunds, financing, shipping, delivery, and...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Service Representative - LisbonJob Summary: We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Clarify product information and answer customer...


  • Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Title: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: Hybrid RemoteJob Type: Full-timeKey Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, covering products and cashier operations.Evaluate customer concerns and implement necessary measures to meet customer...


  • Lisboa, Lisboa, Portugal Service-Team - Jobboard Tempo inteiro

    Job SummaryWe are seeking a highly skilled French-Speaking Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Your Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Lisboa, Lisboa, Portugal Service-Team - Jobboard Tempo inteiro

    Job Summary We are seeking a highly skilled German-Speaking Customer Service Representative to join our team. As a key member of our Service-Team, you will be responsible for providing exceptional customer service to our clients via phone, email, chat, and other communication channels. Key ResponsibilitiesRespond to customer inquiries and resolve issues in...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Support RepresentativeJob Description:We are looking for a Customer Support Representative to assist customers of a video streaming platform using multiple channels. As a Customer Support Representative, you will identify issues the clients are facing, handle complaints, provide solutions and alternatives, and guide customers within the...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Provide high-quality customer service to clients via...


  • Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Customer Service RepresentativeAt Michael Page Portugal, we are seeking a skilled Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients in Norwegian and Swedish. Key Responsibilities: Respond to customer inquiries in a timely and...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Customer Service Representative OpportunityAre you a native Hungarian speaker with strong English communication skills? Do you have a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team in Lisbon, Portugal.As a Customer Service Representative, you will be responsible for providing first...


  • Lisboa, Lisboa, Portugal Entain Group Tempo inteiro

    Customer Service RepresentativeEntain Group is a leading provider of sports betting, gaming, and interactive entertainment. We're looking for a Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes...


  • Lisboa, Lisboa, Portugal Careerxtra Tempo inteiro

    Customer Service RepresentativeAt Careerxtra, we are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a German-speaking Customer Service Representative, you will be responsible for providing exceptional customer support to our clients via various communication channels.Key Responsibilities: Provide customer support via...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service RepresentativeCloud Company B2B is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in French.Key Responsibilities:Provide professional and efficient customer service to clients...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service RepresentativeCloud Company B2B is seeking a skilled Customer Service Representative to provide exceptional support to our clients in French. As a key member of our team, you will be responsible for delivering professional and efficient customer service via phone, email, and chat.Key Responsibilities:Provide professional and efficient...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls, chat, or email. Your primary goal will be to resolve product or service problems...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our international team. As a Customer Service Representative, you will be responsible for providing exceptional customer service via social media, supporting customers with product information, and processing warranty cases.Key...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of call for our customers, providing exceptional support and resolving their queries. Your primary responsibilities will include:Talking to customers over the...


  • Lisboa, Lisboa, Portugal Entain Plc Tempo inteiro

    Customer Service RepresentativeEntain Plc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. You will be the first point of contact for customers, and your role will be to resolve their...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Work International is currently looking for a skilled Cross-Cultural Customer Service Representative to join our team in Lisbon, Portugal. The ideal candidate will be fluent in Finnish and have excellent communication skills in English. As a Cross-Cultural Customer Service Representative, you will be responsible for handling customer inquiries via email,...