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IT Support Specialist
1 semana atrás
About Us
At Decskill, we believe that our people are key to our success. We foster a culture of excellence and invest in the development and well-being of our team members. Our main mission is to deliver value through knowledge and talent.
We operate across three core areas: Decskill Talent, Decskill Boost, and Decskill Connect. Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.
About the Job
We are looking for an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for supporting the business in their IT needs and understanding the business workflows and scenarios. You will maintain a proper coverage in your designated shift and voluntarily pick up work and tasks as received.
You will provide updates on issues and projects, document and train other team members, and shadow other team members to improve day-to-day coverage of the platforms. You will also share knowledge within the team and document issues and incidents for better follow-up.
Requirements
- Good knowledge and capabilities in scripting languages, network, Windows, and Linux environments
- Oracle SQL knowledge
- Ansible knowledge
- Strong communication skills
- Ability to document and train other team members
