Customer Support Representative with Dutch Language Skills
Há 3 dias
Overview
We are seeking a highly skilled customer support representative to join our team in Lisbon, Portugal. As a key member of our global brand's support team, you will be responsible for communicating with customers via phone, chat, and email, ensuring quick resolution of cases while maintaining exceptional customer satisfaction.
About the Role
This is an exciting opportunity for individuals who are fluent in Dutch and possess strong communication skills. You will have the chance to work with some of the world's top brands, developing and sustaining strong relationships with partners while demonstrating empathy and professionalism.
Key Responsibilities:
- Communicate with customers via phone, chat, and email to resolve issues efficiently
- Monitor and respond to cases in a timely manner to ensure quick resolution
- Maintain high levels of customer satisfaction while representing a major brand
- Develop and sustain strong relationships with partners, showing empathy and professionalism
- Work towards achieving targets set by both the client and the company
Requirements:
To succeed in this role, you will need:
- Fluency in Dutch
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
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