Smart Home Technical Support Agent

Há 6 dias


Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Job Category: Other

Job Views: 4

Posted: -

Expiry Date: -

Job Description: We are looking for a Technical Support Agent to join our team in Lisbon, Portugal. As a member of our multicultural team, you will provide excellent customer service by responding to inbound requests and documenting case information. You will work in a dynamic environment, adapting the brand's voice and tone for various channels.

Responsibilities:

  • Provide support to customers via phone, email, and social media
  • Document relevant case information
  • Adapt the brand's voice and tone for various channels

Requirements: Native Danish speaker with good English skills, motivated and committed to work, willing to relocate to Lisbon, Portugal. Sales/commercial background and previous experience in Customer Service are pluses.

What's in it for you: Competitive salary, performance bonuses, meal vouchers, reimbursement of transportation costs, private health insurance, and opportunities for professional development and career evolution.



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