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Smart Home Support Specialist
1 semana atrás
Company Overview
\Blu Selection is an international Customer Experience Specialist, with a global presence and over 50,000 employees.
\Our company was founded in the year 2000 by two French entrepreneurs and has since become a leading provider of customer service experiences on behalf of some of the world's most progressive brands.
\\Job Description
\As a Technical Support Representative for Smart Home Devices, you will be responsible for providing exceptional support to customers via phone, email, and social media channels.
\- \
- Respond to inbound requests and document relevant case information.\
- Assist users with Pre-Sales, General Inquiries, and technical support issues.\
- Adapt the brand's voice and tone for interactions across various channels.\
- Ensure excellent customer satisfaction through timely and friendly responses.\
- Work collaboratively in a multicultural team environment.\
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