Technical Support Specialist for Smart Home Devices
Há 6 dias
**About Blu Selection**
">We are a global brand with a multicultural team, working alongside well-known brands. Our company focuses on Internet-related products and services, and we're looking for a talented individual to join our team.
As a Technical Support Specialist for Smart Home Devices, you will be the first point of contact for customers seeking assistance with our smart home devices. Your primary responsibility will be to provide timely and effective support via phone, email, and social media channels.
To succeed in this role, you must be a native German speaker with excellent communication skills, both written and verbal. You should also possess good customer service skills, be proactive, and work well as part of a team.
We offer a comprehensive package, including a competitive salary, performance bonuses, meal vouchers, reimbursement of transportation costs, private health insurance, and dental plan. If you live outside Portugal, we will reimburse your initial flight ticket after six months within the company and provide 12 months of accommodation in a shared flat.
In addition to a challenging and fast-paced work environment, you'll have opportunities to collaborate with leading brands, participate in fully paid training, professional development, and career evolution.
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro**Job Responsibilities**As a Technical Support Specialist for Smart Home Devices, your primary responsibilities will include:Providing timely and effective support to customers via phone, email, and social media channelsDocumenting relevant case information and maintaining accurate recordsAssisting users with Pre-Sales, General Inquiries, and technical...