Regional HR Service Operations Manager

Há 4 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Job Title: Regional HR Service Operations Manager

About the Role:

As a Regional HR Service Operations Manager at Phiture, you will play a crucial role in leading and coordinating regional HR operations delivered through an ecosystem of providers. Your responsibility will be to ensure and maintain fit-for-purpose processes, governing end-to-end delivery.

Your Key Responsibilities:

  • Lead and coordinate regional HR operations, ensuring efficient and effective HR services delivery through an ecosystem of providers.
  • Drive HR transformation initiatives within your region, implementing harmonized and standard processes.
  • Work closely with counterparts in Payroll and HR products to ensure seamless integration and delivery.
  • Set up and calculate new HR services, continuously analyzing and further developing contractually agreed HR services.

Requirements:

  • Experience in HR Services / Business Processes, including shared services / HR BPO outsourcing operations.
  • HR IT domain know-how, including Workday HCM, ServiceNow, and SAP.
  • Experience in supporting the management / service management of an ecosystem of partners / vendors in HR Services.
  • Track record in supporting the delivery of change / improvement projects, specifically in HR services.
  • Analytical skills and fact-based decision ability.
  • Self-directed with an ability to coordinate, plan, prioritize, and motivate individuals to drive initiatives to completion.

What We Offer:

  • A global environment where you can thrive and contribute to the company's growth.
  • A competitive compensation package and opportunities for professional development.
  • A dynamic and collaborative team that values innovation and excellence.

Language Requirements: Very good German (must) and English knowledge required.


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