Regional Revenue Operations Manager
2 semanas atrás
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a customer-centric approach and a strong focus on technology, we have developed a seamless booking experience and offer high-quality road trips at affordable prices.
Our platform has facilitated over one million nights of rentals, welcoming more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
The RoleWe are seeking an experienced General Manager to oversee our Central Europe revenue operations. As a key member of our Revenue team, you will be responsible for driving performance in terms of gross margin, nights traveled, and cost of sales (COS) as a percentage of revenue.
Your primary objectives will include strategic planning, team leadership, and operational management to achieve regional growth and profitability targets. You will work closely with our Chief Revenue Officer (CRO) and collaborate with regional and HQ teams to ensure alignment and effective execution of regional plans.
Key Responsibilities- Develop and implement regional strategies to drive performance, focusing on gross margin, nights traveled, and COS as a percentage of revenue.
- Lead and manage regional teams to ensure high performance and effective execution of strategies.
- Oversee all regional operations, ensuring efficiency, quality, and compliance with company standards.
- Monitor and report on key performance indicators related to regional gross margin, nights traveled, and COS.
- Collaborate with regional and HQ teams to ensure alignment and effective execution of regional plans.
- Ensure exceptional customer service and satisfaction throughout the region.
- Identify and implement opportunities for process improvement and innovation in regional operations.
- Manage regional budgets and financial performance to achieve profitability targets.
- Bachelor's degree in Business, Finance, Engineering, or a related field.
- Minimum of 5 years of experience in a general management role, preferably in the travel, hospitality, retail, or automotive industry.
- Proven track record of driving regional performance and achieving financial targets.
- Strong leadership and team management skills.
- Excellent organizational and time management skills.
- Strong problem-solving and analytical abilities.
- Effective communication and interpersonal skills.
- Proficiency in operations management software and tools.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong attention to detail and commitment to operational excellence.
- Fluency in English is mandatory, with German or Italian being highly desirable.
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