Service Manager for Global Business Operations

Há 1 mês


Amadora, Lisboa, Portugal Siemens S.A. Tempo inteiro

At Siemens S.A., we are seeking a highly skilled Service Manager for Global Business Operations to join our team. In this role, you will be responsible for defining and delivering services that meet the business needs of our global customers.

Key Responsibilities:

  • Develop and implement service strategies that align with business objectives
  • Manage service quality and ensure that services are delivered in accordance with agreed business requirements
  • Coordinate service development and implementation, including agile development and testing
  • Drive the rollout of services across our global business
  • Continuously improve and enhance services to meet evolving business needs

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 3-4 years of experience as a Service Manager in the IT sector
  • Knowledge of ITIL Service Management processes and Service Orchestration aspects
  • Experience with Agile Development and Service Now
  • Strong analytical and communication skills, with the ability to work in an international environment

What We Offer:

  • A hybrid and flexible working model to promote a better work-life balance
  • A budget for home office support and the opportunity to do 16 hours of volunteer work per year
  • Access to online learning platforms and discounts with our partners
  • A shuttle bus to commute to our facilities and financial support for studies

About Siemens S.A.

We are a leading company in the technological and industrial sector, committed to creating a diverse environment and equal opportunities for all. We are proud to be recognized as a top company to work for in Portugal and a world's best employer.



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