Customer Support Specialist with Multilingual Expertise in Portugal

Há 2 dias


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

At Talent Trail, we're looking for a highly skilled Customer Support Specialist to join our team in Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving cases efficiently. This is an exciting opportunity to work with top global brands and take your career to the next level.

Key Responsibilities
  • Communicate with customers via phone, chat, and email to provide timely and effective solutions to their queries.
  • Monitor and resolve cases quickly to ensure customer satisfaction.
  • Develop strong relationships with partners by showcasing empathy and professionalism.
  • Work towards achieving targets set by both the client and the company.
Requirements
  • Fluency in Italian is essential for this role, as well as proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities are necessary to excel in this position.
  • Basic computer knowledge and technical skills are required to perform the job tasks efficiently.
  • Ability to multitask effectively and thrive in a fast-paced environment.
What We Offer

We provide comprehensive relocation support to Portugal, including flight, hotel stay, and assistance with finding housing—all at no cost to you. Additionally, you can expect a competitive monthly salary plus two additional salaries per year, health benefits, and various other discounts. You'll also receive full training provided by certified instructors and opportunities for career advancement and professional development.

Please note that when you apply for this vacancy, you are giving your GDPR consent to Talent Trail. We might share your CV details directly with our client for the purpose of recruitment.



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