Customer Service Expert in Fashion Retail

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are looking for a talented Customer Service Expert to join our team at Blu Selection. As a multinational organisation, we take care of our employees' career development, language skills, accommodation, and social integration.

About the Role:

This is a fantastic opportunity to gain international experience in the fashion industry while working with diverse nationalities. You will be responsible for listening to customers' questions and concerns, providing accurate and helpful answers, troubleshooting orders, deliveries, payments, and returns, and providing information about fashion products.

Main Responsibilities:
  • Provide excellent customer service via phone, email, or chat
  • Troubleshoot issues related to orders, deliveries, payments, and returns
  • Stay up-to-date on fashion trends and product information
Requirements:
  • Intercultural mindset and willingness to work with multiple nationalities
  • Fluency in English and good knowledge of Dutch
  • Energetic, innovative, and proactive approach
  • Excellent communication skills and passion for fashion and trends
What We Offer:
  • A fixed-term contract renewable every year
  • A full-time job with rotating shifts (Monday-Sunday) and 40 hours per week
  • An intensive 10-day training to kick-start your career
  • A competitive salary: €1040 gross/month including free accommodation or €1298 gross/month excluding accommodation
  • A relocation package for international candidates, including reimbursement of flight expenses, airport pick-up, and yearly two-way flight ticket
  • Private health insurance after 6 months of contract and free Portuguese lessons, cooking classes, sports activities, and social events
  • Career growth opportunities in various paths
About Lisbon:

Lisbon offers a vibrant city life, rich cultural history, warm climate, and a sunny beach life next to the Atlantic. Enjoy delicious Portuguese cuisine, famous cafe culture, and a large English-speaking local community.


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