Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Edp Energias De Portugal S.A. Tempo inteiro

About EDP Energias De Portugal S.A.

EDP Energias De Portugal S.A. is a global energy group present in around 30 markets with a particular emphasis on renewable energies. With over 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on our commitment to be all-green by 2030, leading the energy transition.

We are committed to using our energy and heart to drive a better tomorrow. Our company's vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process.

Job DescriptionCustomer Service Representative Job Summary

This role is focused on providing efficient and quality service to visitors and users through different channels (phone, email, website, and social media). You will be responsible for providing clear and accurate information about schedules, exhibitions, events, educational activities, ticketing, among others.

  • Provide prompt responses to questions, information requests, complaints, and visitor feedback, ensuring effective resolution within stipulated deadlines.
  • Multichannel Communication Management:


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