Senior Business Operations Specialist

1 semana atrás

Porto, Porto, Portugal TN Portugal Tempo inteiro
Job Description

The Senior Business Operations Specialist will play a key role in performing daily Issuing Agent related operations within the Euronext Securities Shared Services Team. The successful candidate will contribute to the sustainable development of services based on client inputs and our strategy.

Main Responsibilities
  • Executing daily operational tasks, such as reconciliation, capital increases, AGM information.
  • Processing of cross-border issues and settling stocks and bonds.
  • Contributing with perspectives on how we can optimize processes and write process descriptions.
  • Ensuring ongoing due diligence in the form of anti-money laundering and know-your-customer procedures.
  • Writing and updating work descriptions and flow charts.
Authority
  • Authority to carry out operations and customer assignments in the field of expertise within current procedures and instructions.
  • Escalating customer requests and errors that cannot be resolved to relevant Senior Tax Service Delivery Manager, Product Owner, Product Manager or Head of Shared Services or that are not handled according to the relevant SLA.
  • Escalating issues that may cause a significant risk to the daily operations or key issues that are not prioritized within the teams to the Head of Shared Services and the other relevant Manager(s).
Your Profile
  • Excellent verbal and written communication skills in English.
  • Detail-oriented, efficient, dependable, and a collaborative team player with a positive 'can-do' attitude.
  • Proven interpersonal and influential communication skills.
  • Proficiency in Portuguese and Danish is a plus.
  • Prior experience in financial markets/investor services or securities services is a plus.
  • Analytical mindset.
  • Focus on details combined with seeing the wider perspective.
Your Education
  • A relevant long/higher education.
  • A graduate as a financial economist, legal secretary, or similar, preferably with work experience from the banking world or the financial sector, where you have had tasks of a relatively complex nature.
  • Experience in the securities area.

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