Technical Support Specialist
Há 3 dias
We are seeking a highly skilled Technical Support Specialist to join our team at Recruitment Direct. This is an exciting opportunity for someone with native-level or near-native level French language skills and experience working with MySQL.
About the Role: As a Technical Support Specialist, you will provide top-notch technical support to our clients in the French-speaking community. You will be responsible for troubleshooting issues, providing solutions, and ensuring excellent customer satisfaction.
Key Responsibilities:
- Provide technical support via phone, email, and chat
- Troubleshoot complex technical issues using MySQL
- Develop and maintain strong relationships with clients
- Meet or exceed customer satisfaction targets
Requirements:
- Native-level or near-native level French language skills
- Experience working with MySQL
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary of €1500 per month * 14 salaries (€21,000 per year) plus a variable bonus of €120 per month
- A monthly teleworking bonus of €25
- Ongoing training and development opportunities
Location: Porto, Portugal (with remote work options available)
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