Technical Support Specialist

Há 3 dias


Porto, Porto, Portugal Recruitment Direct Tempo inteiro

We are seeking a highly skilled Technical Support Specialist to join our team at Recruitment Direct. This is an exciting opportunity for someone with native-level or near-native level French language skills and experience working with MySQL.

About the Role: As a Technical Support Specialist, you will provide top-notch technical support to our clients in the French-speaking community. You will be responsible for troubleshooting issues, providing solutions, and ensuring excellent customer satisfaction.

Key Responsibilities:

  • Provide technical support via phone, email, and chat
  • Troubleshoot complex technical issues using MySQL
  • Develop and maintain strong relationships with clients
  • Meet or exceed customer satisfaction targets

Requirements:

  • Native-level or near-native level French language skills
  • Experience working with MySQL
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary of €1500 per month * 14 salaries (€21,000 per year) plus a variable bonus of €120 per month
  • A monthly teleworking bonus of €25
  • Ongoing training and development opportunities

Location: Porto, Portugal (with remote work options available)


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