Data Insights Manager

Há 1 mês


Coimbra, Coimbra, Portugal Phiture Tempo inteiro

Salary: €40,000 - €60,000 per annum.

About the Role

We are seeking an experienced Data Insights Manager to join our team in Lisbon, Portugal. As a key member of our global Insights Consulting team, you will be responsible for managing day-to-day customer relationships for a subset of smaller customers within a specific sector.

Responsibilities
  • Address customer needs and present report findings to stakeholders
  • Make recommendations to improve customer satisfaction and retention
  • Coordinate and execute tasks delegated by Senior Insights Consultants and Sector leads to ensure deliverables meet customer expectations

You will work collaboratively with internal teams to ensure high-quality products are delivered to customers, contribute to quality control of reporting, and help coordinate and project manage collaboration with the delivery organization and commercial teams.

Requirements
  • Bachelor's degree or relevant experience
  • 1-2 years experience in project management, account management, writing, and analytics

A strong understanding of data analysis and reporting is essential, as well as excellent communication and interpersonal skills. You will also have a good understanding of business operations and processes.

About Us

Cision is a global leader in PR, marketing, and social media management technology and intelligence. We help brands and organizations identify, connect, and engage with customers and stakeholders to drive business results.

We are committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion are vital to driving our culture, sparking innovation, and achieving long-term success.



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