Language Service Specialist with Multilingual Expertise

Há 1 mês


Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

Company Overview: Colt Technology Services Group Ltd. is a leading global network, voice, and data centre services provider. We empower our customers to focus on their business goals by delivering intelligent solutions.

About the Role: As a Language Service Administrator with Spanish, you will engage directly with customers and partners to provide an efficient incident support process and customer experience. You will triage customer support tickets, working closely with Colt support teams to resolve incidents and respond to requests.

Key Responsibilities: The successful candidate will manage the end-to-end process for the resolution and communication of customer support tickets in English and Spanish. They will handle customer calls and manage incidents and requests within specified SLAs (24/7 operations). Additionally, they will proactively work on customer experience to improve Net Promoter Scores (NPS).

Required Skills and Qualifications: To excel in this role, you will require excellent communication skills (reading/writing/speaking) in Spanish and English. A solid experience in managing customer relationships is essential, as well as the ability to multi-task and prioritise workload. Adaptability to continuously changing procedures and environment is also crucial. A team player with strong interpersonal skills, knowledge of MS Office products (Excel, Word, Outlook), and a flexible and proactive approach are highly desirable.

What We Offer: At Colt, we empower people to make a difference. We offer a range of benefits, including flexible working hours, the option to work from home, extensive induction programs, opportunities for further development and educational opportunities, and a global network of colleagues.



  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Job Description">We are seeking a highly skilled Multilingual Event Operations Specialist to join our team at Language Matters in London. The ideal candidate will have excellent organizational skills, be fluent in English and German, and possess strong communication and problem-solving abilities.">About the Role:">This is a permanent position that involves...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    About the Role">Language Matters is seeking a highly motivated and customer-focused Norwegian language specialist to join our team in Daventry. As a key member of our support team, you will be responsible for delivering exceptional customer service to clients across various channels.">Your Key Responsibilities:">">Handling inbound customer enquiries via...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    A seasoned event logistics specialist is sought by Language Matters, a leading international events company based in London. This is an exciting opportunity to join a dynamic multilingual team and contribute to the success of our global events.The purpose of this role is to provide expert logistical support for digital and live events, encompassing database...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Company Overview:We are a global technology and services leader that powers the brands of the future. Our team is committed to delivering exceptional customer experiences and driving business growth through innovative solutions.Salary: €38,000 - €45,000 per year, depending on experience and qualifications.Job Description:Dream big and join our dynamic...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    As a renowned specialist in multilingual recruitment, Talingual is seeking an exceptional individual to join our team as a Multilingual Video Support Specialist in Lisbon. With the rise of streaming services and devices, this exciting new role offers a unique opportunity to be part of a pioneering service.About the Role:We are looking for a highly skilled...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    About the OpportunityWe are seeking a highly skilled Senior Procurement Specialist to join our team at Language Matters, a renowned leader in the automotive industry with over 100 years of experience.This role is based in Thorne, Doncaster, with occasional travel to Munich. As a Senior Procurement Specialist, you will be responsible for managing all...


  • Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    Job DescriptionAbout Smart-Recruitments: We are a leading recruitment agency dedicated to connecting talented professionals with exciting job opportunities.Job Title: Technical Support Specialist with Multilingual Expertise in LisbonSalary: €45,000 - €55,000 per annum (dependent on experience)We are seeking a highly skilled Technical Support Specialist...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a skilled Business Development Specialist to join our team at Buscojobs Portugal. This role involves daily communication with clients to identify sales opportunities and offer tailored solutions. As a marketing expert with Polish language skills, you will consultative sell to understand clients' needs and help them achieve their objectives.Key...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Job SummaryWe are seeking a skilled Multilingual Customer Support Specialist to join our team in Lisbon, Portugal.About the RoleThis is a full-time position that requires strong communication skills and problem-solving abilities. The ideal candidate will have prior experience in customer support, sales, or digital advertising.Key ResponsibilitiesProvide...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Language Matters is seeking a skilled Financial Analyst to join their team in Central London. This permanent position offers a competitive salary of €30,000 - €40,000 per annum.The successful candidate will be responsible for preparing and issuing client invoices in a timely manner, contributing to the entire order-to-cash value stream, engaging with...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    An exciting opportunity exists for a German speaking Senior Purchasing Specialist to join our team at Language Matters, a renowned leader in the automotive industry with over 100 years of experience. This role is based in Doncaster, UK with occasional travel to Munich.About UsAt Language Matters, we provide innovative language solutions to businesses across...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are seeking a skilled Global Technical Support Specialist to join our team at Multilingual Jobs Worldwide. In this role, you will provide technical support to customers via phone, chat, and email in Dutch, utilizing your excellent communication skills to resolve emerging issues with precision and efficiency.About the RoleAs a Technical Customer Advisor,...


  • Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    We are a leading provider of multilingual solutions to global clients across various industries. Our team is comprised of dynamic professionals who deliver exceptional services worldwide.About the RoleAs a Multilingual Specialist, you will play a key role in supporting our clients by providing top-notch service and communication. Your language skills will be...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    We are looking for a skilled Multilingual Video Support Specialist to join our team in Lisbon, Portugal. As a key member of our support team, you will provide outstanding multi-channel support via phone, email and live chat to users of our new pilot service.About the role:Fluency in Turkish and a good command of EnglishPrevious experience working in a call...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    We are seeking a skilled Airlines Customer Service Representative to join our team at Talingual. This exciting role will involve representing a well-known airline company, providing exceptional customer care to clients in Italy and the surrounding regions.About the RoleAs a Customer Airline Advisor, you will be responsible for responding to customer...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Job SummaryWe are seeking a highly motivated and multilingual customer service representative to join our team in Rabat, Morocco. As a Dutch-speaking customer support agent, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.About the RoleIn this role, you will be the primary...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Role OverviewWe are seeking a motivated and tech-savvy sales professional to join our team in Barcelona. As a Dutch-Speaking Junior Campaign Specialist, you will play a key role in onboarding new clients and developing their first online advertising campaigns.About the RoleIn this fast-paced environment, you will be responsible for partnering with assigned...


  • Lisboa, Lisboa, Portugal Acolad Tempo inteiro

    Acolad, a global leader in language and content solutions, seeks a skilled Multilingual Financial Specialist to join its dynamic international team in Lisbon. This exciting opportunity combines financial expertise with strong customer relationship management skills. Key Responsibilities Financial ManagementEnsure accurate payment reconciliation in the...


  • Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiro

    About the RoleWe are seeking a Senior Medical Information Specialist to join our team. In this role, you will be responsible for providing high-quality medical information services to healthcare professionals and patients in multiple languages.


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Czech language sales professional to join our team in Lisbon, Portugal.Key Responsibilities:Engage with new and existing clients daily through phone, chat, and email to identify sales opportunities and provide custom solutions.Manage a portfolio of small business clients to support their growth...