Daventry-based Norwegian Language Customer Service Specialist
Há 3 dias
About the Role
">Language Matters is seeking a highly motivated and customer-focused Norwegian language specialist to join our team in Daventry. As a key member of our support team, you will be responsible for delivering exceptional customer service to clients across various channels.
">Your Key Responsibilities:
">- ">
- Handling inbound customer enquiries via phone, email, and chat, providing prompt and effective solutions to their queries;">
- Taking ownership of complex issues and following through to ensure customer satisfaction;">
- Escalating enquiries to senior colleagues when necessary;">
- Identifying opportunities to enhance the customer experience;">
About You
">We are looking for a reliable, customer-oriented individual with excellent Norwegian language skills, a positive attitude, and a proven ability to work in a fast-paced environment. You should be comfortable working from our Daventry office (maximum 1 day per week) as part of a friendly, multilingual team.
">The Ideal Candidate
">Fluent in Norwegian and English, both written and spoken;
Previous experience as a Customer Service Representative or equivalent;
Excellent listening and communication skills;
Able to remain calm and professional in challenging situations;
A team player who enjoys interacting with people;
Able to commute to Daventry.
Benefits and Career Opportunities
">We offer an attractive salary of around £25,000 - £28,000 per annum, depending on experience, along with excellent training opportunities and a generous holiday allowance. If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your application.
">Note:
">Please send your CV in English and Word format to us. We look forward to hearing from you.
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