Customer Service Ambassador
Há 4 dias
Unlock a Game-Changing Career in Lisbon, Portugal
Are you ready to take your career to new heights? We're a global technology leader that empowers the brands of the future. With operations in over 70 countries, we help renowned companies improve their businesses with cutting-edge technology and integrated solutions.
We're proud to be recognized as one of the 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company Culture.' If you're looking to grow and thrive, join us as a Customer Service Ambassador in our Lisbon office.
Your Key Responsibilities:
- Respond to customer inquiries, documenting relevant case information
- Ensure exceptional customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels
- Collaborate with other technicians to resolve or properly close help tickets
What You'll Need:
- Fluent Finnish (written and oral) and excellent English skills (B2)
- Exceptional writing and verbal communication skills to simplify technical language
- Patience when communicating and solving issues
- Ability to keep up with the latest IT and tech-related trends
- Proactivity, self-motivation, and teamwork
What's in It for You?
In this role, you'll enjoy:
- Full-time employment with indefinite contracts
- Competitive salary: €32,000 - €45,000 per annum, depending on experience
- Performance-based bonuses
- A bring-a-friend referral program
- Full paid training on the company and project
- Career development programs and specialized courses
- Language classes
We Offer a Great Location
Our Lisbon office is conveniently located, making it easy to get around the city. We also offer eligibility to work in accordance with Portugal's law.
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