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IT Service Delivery Professional

1 semana atrás


Lisboa, Lisboa, Portugal Devoteam Tempo inteiro

About Devoteam

At Devoteam, we believe that technology should be developed for people. We are a global leading player in Digital Transformation for leading organisations across EMEA. Our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries.

We are looking for a Service Delivery Manager to join our Managed Services team. In this role, you will be responsible for managing the delivery of Managed Services, ensuring that daily operations align with SLAs and client requirements.

Key Skills:

  • Practical knowledge of ITIL or other service management methodologies.
  • Experience with monitoring and incident management tools specific to Managed Services.
  • Ability to interpret performance data and identify trends and improvement opportunities.