Customer Service Representative with High Level of Norwegian Language Skills
3 semanas atrás
Cpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
About UsWe celebrate diversity and welcome everyone, embracing unique styles and fostering an inclusive workplace that empowers you to bring your whole self to work. Our client is committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide.
Job DescriptionWe are recruiting exceptional customer service representatives to deliver first-class service to our customers. As a customer service representative, you will work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way.
Key Responsibilities- Offer an omnichannel service to our consumers via telephone, email, chat, and social media.
- Develop a sound understanding of the products and services offered by our client.
- Embrace our company values and act as a brand ambassador.
- A fluent level of Norwegian with exceptional grammar and spelling skills.
- High level of English (Both written and spoken).
- A genuine passion for delivering outstanding customer service.
- Ability to deal with sensitive calls with empathy.
- Strong administrative skills with a keen eye for detail.
- A professional outlook and proactive approach to problem solving.
- Start date: October 1st.
- Contract: Temporary 3 months (1-month probation period).
- Part time: (20 hours/week).
- Working days/Hours: Monday to Friday from 10AM till 2PM.
- Salary: 9,230.77 euros gross per year.
- Bonus: Top performance incentives.
- Paid bank holidays + 1 extra day in lieu.
- Hybrid work model: 4 days per month in the office / training / rest from home.
- Training: 2 weeks, possibly full time mon-thu, 9h to 18h 1h lunch, fri 9h to 17h 1h lunch.
- Office location: Barcelona (La Sagrera).
- Other Benefits: DKV dental insurance
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