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SAP Cloud for Customer Consultant
2 meses atrás
About the Role
We are seeking an experienced SAP Cloud for Customer Consultant to join our SAP Customer Experience team. As a key member of our team, you will be responsible for leading the configuration and customization of SAP Cloud for Customer solutions to meet customer requirements.
Key Responsibilities
- Engage directly with customers to gather and analyze business needs, developing and designing tailored SAP Cloud for Customer solutions.
- Manage key project deliverables, including testing, troubleshooting, support and review of implementations to ensure quality outcomes.
- Provide ongoing support and guidance to customers, ensuring smooth adoption and use of SAP Cloud for Customer solutions.
- Mentor and support junior team members, sharing knowledge and promoting best practices within the team.
- Collaborate with cross-functional teams and deliver results on complex CX projects.
What You'll Bring
- 2-5 years of experience working with SAP Cloud for Customer (C4C) or similar CRM/ERP solutions, with hands-on experience in system configuration and customization.
- Ability to analyze customer needs and translate them into SAP Cloud for Customer deliverables.
- Strong knowledge of cloud technologies, SAP CX solutions, and the latest industry trends.
What We Offer
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
