German Speaking Call Center Agent

Há 4 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

About the Job

We're seeking a skilled German Speaking Call Center Agent to join our team in Lisbon, Portugal. As a key point of contact for our banking company clients, you'll provide top-notch product and service information, answer questions, and resolve emerging problems with accuracy and efficiency.

Our Commitment to You

At Concentrix, we're committed to helping our employees grow and succeed. That's why we offer a range of FREE learning and leadership development programs designed to set you on your way to a fulfilling career.

Your Key Responsibilities

  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate, valid, and complete information using the right tools
  • FOLLOW CLIENTS' COMMUNICATION PROCEDURES AND GUIDELINES
  • Take the extra mile to engage customers
  • Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction


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