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Customer Support Liaison

1 semana atrás

Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

We are looking for a dedicated Customer Operations Specialist to join our team in Lisboa. This role offers an exciting opportunity to be part of a dynamic company that is making waves in the FinTech space.

About the Job:

  • You will serve as the primary point of contact for our customers, providing guidance and support with a 5-star approach.
  • Troubleshooting and resolving issues via various channels.
  • Collaborating with cross-functional teams to deliver excellent customer experiences.
  • Developing and improving customer support processes and resources.

Your Skills and Qualifications:

  • Experience in customer support or a related field, preferably in the financial services industry.
  • Exceptional communication and problem-solving skills.
  • Able to work independently and collaboratively in a team environment.
  • Fluent in English, both written and spoken.

Benefits:

  • Tech gear for your job.
  • Paid holidays and flexible working options.