Norwegian Market Specialist
Há 6 dias
Job Title: Norwegian Market Specialist
Job Summary: We are seeking a highly skilled Norwegian Market Specialist to join our team at Bosch Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the Norwegian market.
Key Responsibilities:
- Manage incoming client contacts and escalations with compassion and proactivity.
- Handle trapped people in elevators to ensure their release, coordinate with technicians for repairing and providing maintenance for elevators, and coordinate with local authorities for urgent situations.
- Process client-generated and internally generated service request tickets within specified delivery times.
- Provide administrative support to certify client details and alter any incorrect information within our stakeholder's client database.
Requirements:
- Language fluency in Norwegian (mandatory).
- English basic (B1) for internal team communication.
- High School Diploma or Secondary School Completion Equivalent.
- Minimum of a year's experience in a Customer Support or client-facing role, in a multi-national environment (preferable).
- Basic knowledge/IT literacy.
- Adaptable to working alongside the time zone and calendar of local stakeholders.
What We Offer:
- Challenges in an international environment.
- Career opportunities in one of the best companies in the world.
- Flexible hours.
- Medical services.
- Discounts for employees.
- Sports and health-related activities.
- Canteen.
- Good access to public transports.
- Space for creativity.
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