Norwegian Market Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

Job Title: Norwegian Market Specialist

Job Summary: We are seeking a highly skilled Norwegian Market Specialist to join our team at Bosch Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the Norwegian market.

Key Responsibilities:

  • Manage incoming client contacts and escalations with compassion and proactivity.
  • Handle trapped people in elevators to ensure their release, coordinate with technicians for repairing and providing maintenance for elevators, and coordinate with local authorities for urgent situations.
  • Process client-generated and internally generated service request tickets within specified delivery times.
  • Provide administrative support to certify client details and alter any incorrect information within our stakeholder's client database.

Requirements:

  • Language fluency in Norwegian (mandatory).
  • English basic (B1) for internal team communication.
  • High School Diploma or Secondary School Completion Equivalent.
  • Minimum of a year's experience in a Customer Support or client-facing role, in a multi-national environment (preferable).
  • Basic knowledge/IT literacy.
  • Adaptable to working alongside the time zone and calendar of local stakeholders.

What We Offer:

  • Challenges in an international environment.
  • Career opportunities in one of the best companies in the world.
  • Flexible hours.
  • Medical services.
  • Discounts for employees.
  • Sports and health-related activities.
  • Canteen.
  • Good access to public transports.
  • Space for creativity.


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