Strategic Operations Director

Há 4 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Buscojobs Portugal is seeking a highly organized and strategic Chief of Staff to support our executive team and drive the success of our employees through effective KPI and OKR implementation and tracking.

About the Role:

We are looking for a skilled professional with a strong background in strategic planning, project management, and performance metrics. As a Strategic Operations Director, you will work closely with the CEO to identify and maintain key performance indicators, build a comprehensive roadmap for KPI implementation, and ensure measurable tracking of these indicators across all key positions and processes.

Responsibilities:

Our ideal candidate will have exceptional communication skills, a keen understanding of business operations, and the ability to work collaboratively across departments. Key responsibilities include:

  • KPI and OKR Identification and Implementation: Work directly with the CEO to identify and define KPIs and OKRs.
  • Develop and maintain a comprehensive roadmap for implementing KPIs across all key positions and processes.
  • Ensure that KPIs align with company goals and objectives.
  • Tracking and Measurement: Set up measurable ways to track KPIs using existing tools such as HubSpot or CRM systems.
  • Initially manage manual tracking of KPIs, transitioning to fully automated tracking solutions.
  • Collaborate with product teams to ensure data availability and integrity for KPI tracking.
  • Project Management: Oversee the planning, execution, and completion of key projects related to KPI implementation.
  • Ensure that projects are delivered on time, within scope, and within budget.
  • Coordinate cross-functional teams to achieve project objectives.
  • Performance Monitoring and Analysis: Continuously monitor and analyze KPI data to assess project performance and impact.
  • Provide insights and recommendations based on data analysis to optimize project outcomes.
  • Advise on whether initiatives are improving key performance indicators.
  • Operational Efficiency: Identify opportunities for process improvements and operational efficiencies.
  • Implement best practices across the organization to enhance productivity and performance.
  • Monitor and report on key performance indicators (KPIs).
  • Executive Support: Provide high-level support to the CEO and other executive team members.
  • Prepare reports, presentations, and other documentation as needed.
  • Manage the executive calendar and assist with prioritizing tasks and responsibilities.

Requirements:

To be successful in this role, you will need to possess:

  • Proficiency in coding and data management, including experience with scripting languages (e.g., Python, SQL).
  • Experience with CRM systems such as HubSpot.
  • Proven experience in strategic planning, project management, and performance metrics.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.

What We Offer:

We offer a competitive salary range of €60,000 - €80,000 per annum, depending on experience. Additionally, we provide opportunities for professional development and career growth, flexible working hours, and remote work options.



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