IT Infrastructure Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Inetum Tempo inteiro

Job Summary
The role of IT Infrastructure Specialist is a crucial part of our team at Inetum. As a key member of our technical support team, you will be responsible for resolving customer issues efficiently and maintaining high levels of customer satisfaction. Your expertise in administering Office 365 tenants and configuring various Office 365 products will be invaluable in ensuring the smooth operation of our services. We are seeking a highly analytical and organized individual with strong communication and problem-solving skills to join our team of specialists.

Key Responsibilities
- Resolve customer issues in a timely and efficient manner
- Provide level II support for Office 365 products, including research, diagnosis, troubleshooting, and configuration
- Maintain technical documentation for our services
- Profile
- Experience in technical support and troubleshooting
- Familiarity with Office 365 administration and configuration
- Strong analytical, organizational, and problem-solving skills, with good communication abilities

We Offer
- A stimulating environment with challenging missions and projects
- Attractive salary package
- Opportunity to work with a team of specialists and a network of partners
- Career opportunities aligned with your expertise and interests

About Inetum
At Inetum, we strive to make a digital impact for businesses and public sector entities. Our team of 28,000 consultants and specialists works every day to contribute to our clients' performance and innovation as well as the common good. We are a European leader in digital services, present in 19 countries with a dense network of sites. We partner with major software publishers to meet the challenges of digital transformation with proximity and flexibility.



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