Customer Service Ambassador for Fashion Brand
2 semanas atrás
About the Role
We are seeking a highly motivated Customer Service Ambassador to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers via phone, email, chat, and social media platforms.
Key Responsibilities
- Provide product information to customers
- Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
- Follow up with customers to ensure their needs are met
Requirements
To succeed in this role, you will need:
- A fluent level of Dutch (with a good level of English being a plus)
- A strong interest in the fashion industry
- Excellent communication and listening skills
- The ability to work effectively in a team environment
Benefits
We offer a competitive salary package including:
- A long-term fixed-term contract renewable every year
- Full-time working hours on rotating shifts, Monday to Sunday, 7:00 AM-7:00 PM (40 hours/week)
- Gross monthly salary: €1,298 (excluding accommodation) or €1,040 (including free accommodation and all bills)
- Reimbursement of initial flight expenses after 3 months for international candidates
- Private health insurance directly after contract signature
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
About Living in Lisbon
Lisbon is a vibrant city with a rich cultural history, offering a unique blend of traditional and modern attractions. You can enjoy a warm climate, delicious Portuguese cuisine, and a friendly local community. The city's proximity to the Atlantic Ocean also makes it an ideal location for those who love the beach.
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