Italian Customer Support Expert Wanted

Há 5 dias


Coimbra, Coimbra, Portugal TN Portugal Tempo inteiro

About the Role:

Cbtalents is seeking a highly skilled Italian speaking customer support agent to join our team. As a customer support agent, you will be responsible for providing excellent customer service to our Italian-speaking clients.

You will be the first point of contact for any inquiries or issues and will be responsible for ensuring a positive customer experience. You will work closely with other departments to resolve customer issues and improve overall customer satisfaction.

Responsibilities:

  • Provide exceptional customer service to Italian-speaking clients
  • Respond to customer inquiries and resolve complaints in a professional and efficient manner
  • Collaborate with other departments to resolve customer issues
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Fluent in Italian and English (both written and verbal)
  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making skills

We Offer:

  • A dynamic and multicultural work environment
  • Opportunities for growth and career development
  • Training and support to enhance your skills and knowledge


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