Azure Active Directory Support Engineer
1 semana atrás
At Axians, we're seeking a skilled Azure Active Directory/SCCM Support Engineer to join our international project team. With daily opportunities to engage with colleagues in a collaborative and inclusive environment, you'll contribute to providing exceptional technical support to our business customers.
The Role
We're looking for an experienced #TechTalent who can perform duties as an Azure Active Directory/SCCM Support Engineer. As part of a dynamic team, you'll own and manage the customer experience over the phone and Web, delivering both technical expertise and excellent communication skills.
Your Day-to-Day Job
Key responsibilities include:
- Providing technical support and troubleshooting services to customers;
- Owning cases from start to finish, using collaboration and transparency within and across teams;
- Create and maintain incident management requests;
- Contributing to case deflection initiatives and automation;
- Driving technical collaboration and engagement;
- Leading or participating in building communities with peer delivery roles.
What We're Looking For
To succeed in this role, you'll need:
- A minimum of 6 years of experience in technical support, consulting, or information technology;
- Fluent English language skills, with German or French fluency a plus;
- Experience in Azure Active Directory Administration and SCCM;
- Understanding of TCP/IP, HTTP/HTTPS, and cloud knowledge;
- Soft skills including fast learning, strong collaboration, and cross-group coordination.
Estimated Salary: €45,000 - €65,000 per annum, depending on location and experience.
About Us
Axians Portugal offers:
- Opportunities for career advancement through training and certifications;
- Professional development in international markets;
- Challenging projects with room for growth and skill development;
- Support for professional and personal development through career planning and employee benefits.
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