Azure Active Directory Support Engineer

1 semana atrás


Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

At Axians, we're seeking a skilled Azure Active Directory/SCCM Support Engineer to join our international project team. With daily opportunities to engage with colleagues in a collaborative and inclusive environment, you'll contribute to providing exceptional technical support to our business customers.

The Role

We're looking for an experienced #TechTalent who can perform duties as an Azure Active Directory/SCCM Support Engineer. As part of a dynamic team, you'll own and manage the customer experience over the phone and Web, delivering both technical expertise and excellent communication skills.

Your Day-to-Day Job

Key responsibilities include:

  • Providing technical support and troubleshooting services to customers;
  • Owning cases from start to finish, using collaboration and transparency within and across teams;
  • Create and maintain incident management requests;
  • Contributing to case deflection initiatives and automation;
  • Driving technical collaboration and engagement;
  • Leading or participating in building communities with peer delivery roles.

What We're Looking For

To succeed in this role, you'll need:

  • A minimum of 6 years of experience in technical support, consulting, or information technology;
  • Fluent English language skills, with German or French fluency a plus;
  • Experience in Azure Active Directory Administration and SCCM;
  • Understanding of TCP/IP, HTTP/HTTPS, and cloud knowledge;
  • Soft skills including fast learning, strong collaboration, and cross-group coordination.

Estimated Salary: €45,000 - €65,000 per annum, depending on location and experience.

About Us

Axians Portugal offers:

  • Opportunities for career advancement through training and certifications;
  • Professional development in international markets;
  • Challenging projects with room for growth and skill development;
  • Support for professional and personal development through career planning and employee benefits.


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