Data Analytics and Workforce Specialist for Nestlé Business Services

Há 5 dias


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
Role Overview

We are seeking a skilled Data Analytics and Workforce Specialist to join our team at Nestlé Business Services.

About the Role

The successful candidate will be responsible for supporting the CRC Operational Master Plan through short- and long-term forecast information, jointly predicting the impact of trends and market patterns on the CRC workload and subsequent Customer Experience.

Key Responsibilities:

  • Oversee established work schedules of CRC Specialists
  • Evaluate and adapt scheduling and work practices to minimize variance between forecasted demand needs and staff availability
  • Maximize work schedules for internal resources by implementing processes and practices to facilitate working conditions of CRC Specialists
  • Oversee real-time monitoring and management, transaction allocation, and routing to specific locations, queues, and personnel
  • Ensure decision support reports and dashboards are released in collaboration with stakeholder teams

Requirements:

  • University degree or equivalent in commercial or business studies required
  • More than two years' experience as a Workforce Manager (mandatory)

Salary Range: $80,000 - $110,000 per year, depending on experience. This role is based in a global company, providing opportunities for career growth and professional development. We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, and paid time off.



  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job SummaryNestlé Business Services (NBS) plays a vital role within the Nestlé Group, delivering Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to support Nestlé's global engagement with millions of consumers. Our team comprises diverse and multicultural professionals who drive digital innovation and continuous...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About the RoleNestlé Business Services (NBS) is a pivotal part of the Nestlé Group, providing a range of services including Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement. We are seeking a Workforce & Data Analytics Specialist to join our team. Key ResponsibilitiesSupport the CRC Operational Master Plan through short- and...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services plays a vital role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services. Our team consists of diverse professionals passionate about digital innovation and dedicated to driving continuous process improvement.About This OpportunityWe are seeking an experienced...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Sa Job Description**Company Overview**Nestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide.**Job Summary**We are seeking a highly skilled Workforce & Data...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About Nestlé SaNestlé Sa is a leading provider of Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate the company's engagement with millions of consumers worldwide.Workforce & Data Analytics Specialist Job DescriptionWe are currently seeking a highly skilled Workforce & Data Analytics Specialist at Nestlé...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    **Role Summary**We are seeking a highly skilled Workforce Analytics Expert to join our team at Nestlé Sa. As a key member of our Human Resources department, you will be responsible for designing and delivering best practices in people data and analytics across the organization.**Key Responsibilities**Develop and maintain advanced statistical models to...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    About UsNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital innovation...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Sa prioritizes the well-being and professional growth of our team members. As a Workforce & Data Analytics Specialist, you will be part of a culturally diverse team that drives continuous process improvement in dynamic environments. We are seeking individuals who thrive in fast-paced settings and have expertise in commercial or business studies.About...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services (NBS) is a pivotal component of the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate global engagement with millions of consumers. Our team comprises diverse professionals passionate about digital innovation and dedicated to driving continuous process...


  • Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    **About the Role**We are seeking an expert in data analysis to join our team in the Nestlé Zone. As a Data Analyst Specialist for Zone Optimization, you will be responsible for designing, building, and delivering best practices in data analytics across the Zone and Corporate HR. You will work closely with the Head of People Analytics and other stakeholders...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Job SummaryWe are seeking a skilled People Analytics Specialist to join our team at Nestlé Business Services Lisbon. As a key member of our HR function, you will be responsible for designing, building, and delivering best practices in People Data & Analytics across the zone and corporate HR. Your expertise will help us drive innovation in analytical...

  • Data Analytics Team Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Sa Data Analytics Role OverviewThe role of a Workforce and Data Analytics Specialist at Nestlé Business Services is pivotal in driving performance targets, optimizing resource usage, and ensuring sustainable cost-efficient operations.Key Responsibilities:Support the CRC Operational Master Plan through short- and long-term forecast information to...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Job SummaryWe are seeking an experienced Data Analytics Specialist to join our team at Nestle Business Services. In this role, you will be responsible for supporting the CRC Operational Master Plan through short- and long-term forecast information.About the RoleThis is a challenging opportunity for a Workforce and Data Analyst to drive sustainable,...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    About the RoleWe are seeking a highly skilled Workforce Data Analytics Specialist to join our team at Nestle Operational Services Worldwide Sa.Key Responsibilities:Support the CRC Operational Master Plan through short- and long-term forecast information.Jointly predict the impact of trends and market patterns on the CRC workload and subsequent Customer...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About UsNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services. Our team comprises diverse and multicultural professionals who are passionate about digital innovation and dedicated to driving continuous process improvement.Position...

  • Data Insights Specialist

    2 meses atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job SummaryWe are seeking a skilled Data Insights Specialist to join our team at Nestlé Sa. As a key member of our HR function, you will play a pivotal role in supporting business decisions with data-driven insights.About the RoleYou will design, build, and deliver best practices in people data & analytics across the zone and corporate HR. Your expertise...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **About Us**Nestlé Business Services (NBS) plays a pivotal role within the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Position OverviewNestlé Business Services is a global leader in supply chain, financial, HR, digital, and consumer engagement services. As a Workforce Data Insights Specialist, you will play a crucial role in driving business growth by analyzing workforce data and developing insights to inform strategic decisions.ResponsibilitiesAnalyze workforce data to...

  • Data Insights Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestlé Sa OverviewNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide.We are seeking individuals who are eager to learn, team players, digitally-savvy, with an...


  • Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SummaryWe are looking for a highly skilled Zone People Analytics Specialist to join our team. In this role, you will design, build, and deliver best practices in People Data & Analytics across the Zone and Corporate HR. You will also deliver innovation in analytical approaches to understand and mitigate people-driven risk to business.A Day in the...