Account Operations Specialist

2 semanas atrás


Porto, Porto, Portugal Adidas Tempo inteiro

Account Operations Specialist

As an Account Operations Specialist at adidas Global Business Services in Porto, you will be part of a dynamic team responsible for delivering high-quality services for Account and Sales Operations and Invoice to Cash, Accounts Payable, Retail Accounting, e-commerce Accounting, and other Finance processes and HR Services for adidas companies located in Europe and the Americas.

Key Responsibilities

  • Support communication with wholesale customers via all relevant channels, providing information related to orders and articles, and compiling various order-related analyses at the request of customers or sales.
  • Perform Orderbook management by recording and managing all types of orders, ensuring timely and complete delivery, and monitoring electronic receipts for errors.
  • Work in close cooperation with internal and external departments when dealing with backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, returns, claims, and complaints.
  • Monitor credit-blocked orders and coordinate credit limit increases with Finance and Sales.
  • Stand in for and support colleagues working in the team and other groups within Account Operations.

Knowledge, Skills, and Abilities

  • University degree or equivalent experience.
  • Ideal 2-3 years of relevant experience in B2B/Wholesale support.
  • Fluency in Polish and English (written and spoken).
  • Business fluency in English and great external stakeholder communication.
  • Solid knowledge of Excel - VLOOKUP's and Pivot Tables.
  • Ideal knowledge in SAP and Assist (Salesforce).

Candidates must be located in Portugal and already eligible to take on full employment. Only applications with an English CV will be considered.



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