Back Office Operations Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Overview

At Buscojobs Portugal, we're looking for a skilled Back Office Operations Specialist to join our team. As a Legal Support Advisor, you will play a crucial role in ensuring the smooth operation of our business.

Responsibilities

Your key responsibilities as a Customer Service Advocate will include:

  • Verifying if transport operators are treating all passengers by their rights
  • Understanding the customer's unique situation and proceeding with treatment and follow-up of their legal claims
  • Managing legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer's claiming foundations

Requirements

To be successful as a Back Office Operations Specialist, you'll need to have:

  • A high level of Spanish (C2) and fluent in English (B2)
  • Excellent communication skills
  • Previous experience in Customer Service or as a tourism/travel representative is a plus

We offer a competitive salary and performance bonus, full-time contracts, and opportunities for career development.



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