Supercell Community Support Manager
Há 3 dias
Company Overview
Teleperformance Portugal is a leading global company that provides integrated omnichannel solutions. Our team consists of over 12,000 employees from 111 nationalities and offers services in 35 languages.
We are committed to delivering exceptional customer support and maintaining the highest security standards. Join our dynamic team and find your place at TP.
Job Description
The ideal candidate will be responsible for creating engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. You will also understand current trends within the community and provide regional insights to the team.
You will respond to customers in a timely manner, relay community feedback to relevant internal stakeholders, and devise and implement community communication initiatives.
Required Skills and Qualifications
- Visa permit that allows you to live and work in Portugal (mandatory)
- Exceptional writing skills (Native or near native Turkish)
- Fluency in both written and verbal English (C1)
- Experience with managing social media channels
- Exceptional verbal and written communication skills
- Working with/growing influencers
- Creative and out-of-the-box thinking
- Strong team player
- Soft-skills for de-escalating situations when needed
- Experience with social media management and business intelligence tools (nice to have)
- Experience in graphic design/Photoshop/After Effects
Benefits
- Excellent work opportunity in a dynamic leading multinational company
- Possibility of cooperation with leaders in various industries
- Investment in training and personal development
- Work in an unparalleled team environment
- Modern, centrally located buildings with cafeteria facilities and an excellent public transportation connection
- Free healthy food in the cafeteria, such as soup, salad, bread, and fruit
- Health Insurance since day one in the company
- Free language courses, sports activities, and organized events
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