Principal Product Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a talented Principal Product Manager to join our Ecosystem team. You will be instrumental in creating a top-tier integrated partner ecosystem that helps to solve our customers' needs beyond our core product. You will be responsible for the strategy and product developments around helping to build a self-serve Marketplace of high-quality apps for our customers and partners (vendors, developers, resellers).

If you’re someone who has high empathy for users, is tech savvy, good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we’d love to meet you

**Your new adventure**:

- Develop, own, and execute the Marketplace and Ecosystem roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders
- Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes
- Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions
- Roadmap planning - Responsible for developing and owning the product roadmap, working closely with stakeholders to ensure alignment with the company's goals and vision
- Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time
- Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with technology partnership managers, marketplace integration managers, analysts, researchers, marketing and customer-facing teams
- Communicate with internal stakeholders such as product, strategic partnerships, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, priorities and outcomes
- Mentoring product managers, helping them to develop their skills and achieve their career goals
- Actively leading or contributing to the implementation of best practices in area of expertise in the product organisation
- Experiment, innovate and seek new ways to bring us closer to our goals
- Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks
- Get to know, work with and learn from the best talents in the industry

**Does this sound like you?**:

- At least 5+ years of experience in product management
- Previous experience as developer, project or product manager with delivering 3rd party integrations or marketplaces of different apps/services
- Owned individual problem spaces which may be ill-defined, don’t have product-market fit or span across the functions and teams
- Well versed with different methodologies of exploration, experimentation and delivery, considered expert in some product skills methodologies
- Led or contributed to the implementation of best practices in area of expertise in the product organisation
- Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results
- Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly
- Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership
- The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps
- The ability to set reasonable, relevant and measurable goals
- Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams
- Great communication skills for effective collaboration, including active listening and providing relevant feedback
- Fluency in English
- Proficiency with data analysis tools such as Amplitude is a plus

**Why Pi