Principal Product Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Principal Product Manager - Technical

Overview:
Lead the definition and implementation of digital payment authentication services for Mastercard that will enable best of breed authentication experiences for all consumers, merchants, wallets, and issuing banks. Define the requirements in collaboration with product strategy, standardisation and technology teams and drive the delivery of these services, working with dedicated Engineering scrum teams.

Role:
This is a technical role and works closely with Technical Program Managers, Software Design Engineers, User Experience, and internal customers to define the details behind the business requirements, the specifications, and the user experience for the digital authentication services they own.

This role uses the Working Backwards process, which is all about is fleshing out the concept and achieving clarity of thought about what will ultimately be built. This role decomposes the requirements into features and user stories, prioritizing the backlog, and defining the acceptance criteria.

You are in it for the long term, looking beyond the current project, becoming recognised as an expert in your digital authentication services domain. This role feeds engineering a well groomed backlog of user stories. They encourage re-use of their services, continuously innovating on behalf of internal and external customers.

As part of the Product Design and Architecture team you will be responsible for:

- Own the delivery of a new digital authentication platform implementation
- Define and validate requirements for a new commercial program powered by Mastercard’s SRC Platform.
- Collaborating with teams across Mastercard to design and deliver this new digital service
- Present program updates and deep dives to senior management, shakeholders and customers
- Be a leader and advocate of digital authentication services within Mastercard
- Idea generation and concept validation of new services/platform enhancements
- Manage a product backlog and feature prioritization
- Work with scrum teams day-to-day to drive service implementation

All about you
- Extensive experience in payment authentication standards, including EMV 3DS and PSD2 specifications.
- Extensive Product Manager experience as the Product Owner within a Scrum Team and Agile-based company.
- Extensive experience in working with (preferably defining and implementing) E-Commerce Platform APIs and Services.
- Ability to work across functions, product team and technical delivery teams, collaborating, negotiating and influencing across these contexts
- Work day-to-day with Scrum Teams as the Product Owner.
- Strong communication skills, able to articulate clear written feature definitions, acceptance criteria and make compelling presentations

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.