Payroll Officer

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Job title**:Payroll Officer

**Pay Band**:4H

**Country/Location**:Lisbon, Portugal
**Department**:Payroll and Data Operations

**Contract Type**:Indefinite

**Closing Date**:9 March 2025 at 23:59 IST/ 18:29 UK Time

**Role Purpose**:
This role will support the administration of lean transactional payroll operations and for ensuring payroll operations are run efficiently across the EURAM hub, its compliance, efficiency, and accuracy with a primary focus on Portugal and supporting preparation of payroll journal in the Americas.

This includes ensuring the continuous accuracy of MyHR payroll master data, employee records and monthly staff payroll by maintaining relevant records across the hub.

This role will support the Hub Payroll consultant to review and deliver payroll operational and administrative service, ensuring excellent implementation in the deployment of payroll operational process and procedures. The role requires a systematic, integrated approach with a focus on continuous improvement.

**Accountabilities**:

- Relationship & stakeholder management _
- Support the collaborative efforts with the People function to ensure a seamless employee experience.
- Handling payroll related queries from staff liaising with vendor and internal stakeholders, and timely management of queries adhering to Service Level Agreements.Strive to understand stakeholder queries and resolve tickets in a customer centric manner.
- Data management _
- Ensure information in MyHR (Global HRIS) is accurate and updated regularly and maintain annual dashboard.
- Master data in payroll software is updated on monthly basis.
- Prepare monthly reconciliation and various reports for respective stake holders.
- Support the review of data sourced from multiple countries.Assist with the review of employee data (new hires, changes, additional earnings) from MyHR to inform payroll run(s) and escalate any issue to Line Manager.
- Records Management _
- Assist with the maintenance rigorous filing of all payroll related documentations (payslips and payroll reports especially).
- Support with archiving/ destroying payroll records in line with data protection policies and practices in the country.
- Support audits where required.
- Verifying the reports generated by the vendor and carrying out accuracy checksSetting up the annual payroll calendar with the inputs from internal teams and the vendor and ensure strict adherence to the agreed timelines
- Professional services expertise: Where appropriate work in conjunction with the MSP and Payroll Consultant to: _
- Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency and accuracy.
- Assist with completing payroll calculations manually (through excel templates) or through a payroll system.
- Follow up with payments and contributions to statutory bodies (pension, social security particularly).
- Ensure system generated pay slips are distributed to employees accurately and in time.
- Consolidate payroll register report and other payroll related reports and seek appropriate vetting and approvals for payroll processing.
- Prepare all journals and accruals related to payroll in the countries allocated to this role.
- Assist with the accurate, timely payment and compliance with all statutory requirements.
- Assist with the follow up and timely processing of final settlement for leavers.
- Support overtime process payments and reimbursements were required.Ensure timely processing of Purchase Request (PR) and Purchase Orders (PO) for HR related vendor payments i.e. medical insurance, medical claims, payroll vendor fees, etc.
- Teamwork _
- Proactively support and offer help to other team members when their workload requires additional support.Show flexibility in delivering activities that are not strictly in this role scope.
- Supplementary admin support _

Support local administrative processes such as wet signatures on contracts, hard copy archiving personnel files and social security contributions documents, communicating starters and leavers to medical portal, life insurance and social security, managing medical appointments, recording staff training, administering sickness absences.

**Language requirement**:
English - Written and verbal proficiency (Essential)

Spanish - Written and verbal proficiency (