Guest Relations/rececionista
Há 16 horas
**Sou uma empresa**:Hotel das Amoreiras
- Atendimento telefónico;
- Gestão de Reservas;
- Capacidade de Gestão de pequenas reclamações;
- Serviço de Caixa, Emissão e Conferência de Faturas;
- Experiência na função (min 1 ano);
- Experiência em receção de 4/5*;
- Capacidade de relacionamento pessoal e serviço ao cliente;
- Disponibilidade e Flexibilidade de Horário;
- Dinamismo e Proatividade e atenção ao detalhe;
- Competências de idiomas: inglês fluente;
- Formação mínima: Ensino Secundário - 12º Ano.
**Requisitos** : - Formação em hotelaria/turismo;
- Experiência em hotelaria/ restauração de luxo, em front office, no mínimo de 1 ano;
- Valorizamos conhecimento de outras línguas além do inglês;
- Facilidade de relacionamento interpessoal;
- Conhecimento das ferramentas informáticas de apoio à atividade turística;
- Flexibilidade e disponibilidade para turnos, incluindo fins-de-semana e feriados;
- Conhecimento específico da região de Lisboa.
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